Store Leader

Carhartt, Inc.; Wauwatosa (WI); On-site; USD 68,000 - 85,000; Full time

Job summary

Carhartt, Inc. is seeking a Store Manager to lead a high-performing retail team on-site in Wisconsin. The role focuses on delivering exceptional consumer experiences, executing merchandising standards, and driving sales growth.

The ideal candidate has 4+ years of retail management, strong coaching skills, and proficiency with POS systems and Microsoft Office. This on-site position requires strong leadership and collaboration to achieve store goals.

Qualifications

• 4+ years of retail management experience required, store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budgeting, and loss prevention.
• Experience in staffing, coaching, training, and development.
• Excellent organization, prioritization, and communication skills.
• Exceptional teamwork and collaboration abilities.
• Proficient with POS systems and Microsoft Office.

Responsibilities

• Cultivate an environment focused on delivering exceptional consumer experiences at the retail store level.
• Translate the Carhartt story through consumer experience programs, Visual Merchandising, and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment.
• Develop, train, and coach leaders and associates using performance tools for growth.
• Analyze local market trends, data, product mix, and competition to inform decisions.
• Develop and execute revenue-building strategies to meet or exceed sales goals.
• Collaborate with internal partners to ensure store controls, policies, and profitability.
• Foster external partnerships to benefit the store and brand awareness.
• Engage with the local community and organize events to grow brand visibility.
• Implement recruitment strategies to maintain year-round staffing levels.
• Utilize talent identification to build a strong internal bench and succession paths.
• Own personal development and professional growth.

Skills

Retail management

Sales experience

Customer service

Merchandising

Inventory control

Budgeting

Loss prevention

Staffing & coaching

Communication skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Position Details

Position Location:

Department: D2C

Reports To: District Leader
Job Classification: On-site
FLSA Status: Exempt

Pay Range, Based on Experience: $67,500-$84,500

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than wordsbecause we are worn by the hardest-working people of all.

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations and adjust as needed.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 20%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

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