Store Leader

Carhartt, Inc.; Jenks (OK); On-site; USD 66,000 - 86,000; Full time

Job summary

Carhartt, Inc. in Jenks, OK is seeking an experienced retail leader to manage store operations on-site and drive exceptional consumer experiences. The role emphasizes brand storytelling, merchandising execution, and strong team leadership.

The successful candidate will have 4+ years in retail management, proven coaching ability, and a track record in achieving sales targets. National travel may be required, and the position is on-site.

Qualifications

• 4+ years of retail management experience.
• Store manager experience preferred.
• Experience in sales, customer service, merchandising, inventory control, store budgeting and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC skills: POS Systems and Microsoft Office.

Responsibilities

• Cultivate an environment focused on delivering exceptional consumer experiences.
• Translate Carhartt brand story at store level through consumer experience programs, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment.
• Develop, train, coach and provide feedback to leaders and associates.
• Analyze local market trends, data relevant to operations and local competition.
• Develop and execute revenue-building strategies to meet/exceed sales goals.
• Collaborate with internal partners to execute store controls and operating standards while ensuring profitability and safety.
• Develop external partnerships for store benefit.
• Engage with local community to grow brand awareness through events and volunteer opportunities.
• Implement proactive recruitment strategies to ensure year-round staffing.
• Utilize talent identification processes to build internal bench and succession paths.
• Own personal development and professional growth.

Skills

Retail management

Sales & customer service

Merchandising

Inventory control

Budgeting & loss prevention

Staffing & coaching

Training & development

Organization & communication

POS systems & MS Office

Education

Bachelor's degree or equivalent

Tools

POS Systems & MS Office

Job description

Position Details

Position Location:

Department: D2C

Reports To: District Leader
Job Classification: On-site
FLSA Status: Exempt

Pay Range: $66,400 - $86,300

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations and adjust as needed.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 20%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

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