Assistant Store Leader

QuickChek Corp.; City of Middletown (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

QuickChek in Middletown, NY is seeking an Assistant Store Leader to ensure smooth store operation in the Store Leader's absence. You will assist in selecting, training, and developing Team Members, manage staffing, training, and scheduling while upholding QCez guidelines and delivering exceptional customer service.

You will oversee product ordering, loss prevention, cash handling, and sanitation procedures, while maintaining store standards and meeting sales and profitability goals.

Qualifications

• 2+ years Food Service/Retail management experience.
• Availability to work various shifts, including overnight/3rd shift.
• Must be a team player and able to communicate effectively with customers and Team Members.
• Friendly demeanor with a willingness to smile—a lot.
• Ability to motivate, lead and work with a team.
• Reliable transportation and ability to get to work on time.
• Stand/Walk continuously; fast-paced environment.

Responsibilities

• Provide exceptional customer service in a prompt, friendly manner.
• Ensure all fresh food items are in stock and meet quality standards.
• Follow all food safety and dating procedures.
• Motivate, train, and recognize team members.
• Oversee store operations and assist Store Manager with staffing.

Skills

Customer service

Team leadership

Communication skills

Attention to detail

Reliability

Tools

POS systems

Job description

OVERVIEW

The key goal of the Assistant Store Leader at QuickChek is to be responsible for the smooth operation of the store in the absence of the Store Leader. This individual assists in the selection, training, leading, and developing of all store Team Members. The Assistant Store Leader is responsible for ordering product, reducing shrink, tracking sales, practicing loss prevention techniques, controlling cost of goods, maintaining store standards, and reducing inventory costs. Ensuring all QCez guidelines are being followed and making sure every customer receives exceptional service during each visit also falls within the responsibilities of the Assistant Store Leader. The individual must be able to delegate and oversee tasks to Team Members, stay up-to-date on policies and procedures, and follow proper vendor, cash handling, timekeeping, payroll, and sanitation procedures.

RESPONSIBILITIES

• Provide exceptional customer service, tend to customers in a prompt, efficient, friendly manner, and handle customer concerns as they arise.
• Ensure all fresh food items are in stock and meet quality standards.
• Follow all food safety and dating procedures.
• Motivate, train, support, and recognize team members for positive results.
• Provides continuous personal growth and development opportunities for self and team members.
• Sweep, mop, empty trash and clean as necessary, including restrooms.
• Attend all mandatory/scheduled store meetings.
• Ensure that safety and uniform policies are followed.
• Keep up to date on new policies and procedures.
• Enforce and practice cash handling procedures, loss prevention, and cash control policies.
• Accurately process and maintain all paperwork involved in store operations.
• Work with vendors and check-in, in accordance with company policy and procedures.
• Assist Store Manager in staffing, training, and reviewing performance of Team Members.
• Assist with staffing needs, including, but not limited to scheduling conflicts, callouts, etc.
• Communicate any questions, concerns, or issues to leadership in a timely manner.
• Delegate and oversee completion of all work on assigned shift.
• Ensures all equipment is working safely and properly. Call for service when necessary.
• Work with Store Manager and department managers in achieving sales and profitability goals.
• Maintain lot and walkways as needed in inclement weather.
• Attend QuickChek University training classes as assigned at Corporate Support Center and/or Training Site.
• Other duties/responsibilities as assigned.

QUALIFICATIONS

• A great attitude that contributes positively to the work environment.
• Ability to deliver the highest level of customer service.
• Friendly demeanor with a willingness to smile--a lot.
• Ability to motivate, lead and work with a team.
• Must be a team player and be able to communicate effectively with customers and Team Members.
• Reliable transportation and ability to get to work on time.
• Ability to work in a fast-paced environment.
• Basic computer, analytical, and math skills.
• Self-motivated.
• Strong attention to detail.
• 2+ years Food Service/Retail management experience.
• Availability to work various shifts.
• Available and comfortable with working overnight/3rd shift.
• Completion of required on-the-job training programs and learning activities within allocated timeframe.
• Personal behaviors must align with QuickChek's values.
• Willingness to travel to Support Center and other stores within assigned district.
• Food Service/Retail management experience preferred.

PHYSICAL REQUIREMENTS

• Stand -- Continuously.
• Walk -- Continuously.
• Stoop/Kneel/Crouch -- Occasionally.
• Grasp/Pinch/Grip - Frequently Bend/Squat/Twist -- Frequently.
• Reaching -- Continuously.
• Work in cold environment -- Occasionally.
• Push/pull 40lbs -- Occasionally.
• Lifting.
• o Up to 10lbs -- Continuously.
• o Up to 25lbs -- Frequently.
• o Up to 50lbs -- Rarely.

Location(s)

1-9 COUNTY HIGHWAY 108, MIDDLETOWN , New York 10940 , United States

Pay Range

$19.25-$25.31

Position Type

Full-time

We greatly value your time and want to provide the best opportunity for you to showcase your strengths.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to race or color, national origin, religion, gender and gender identity, age, sexual orientation, marital status, family medical leave status, medical condition, physical or mental disability, veteran status or other personal status or characteristics that are recognized and protected under applicable federal, state, or local laws and regulations.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 870-875-7783.