Assistant Store Director, Operations

Saks OFF 5TH; Shrewsbury (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Employee discount

Flexible work environment

Career advancement opportunities

Comprehensive benefits package

Job summary

A leading luxury retail company in New Jersey is seeking a Department Manager of Operations. This role involves overseeing sales and operational priorities, coaching associates, and ensuring efficient back-of-house practices. Candidates should have over 3 years of management experience, a proven sales record, and the ability to drive productivity standards. We offer a competitive salary between $60,000 to $65,000, along with a comprehensive benefits package and an empowering work culture.

Qualifications

• 3+ years of management experience with comparable volume.
• Proven sales track record with results-driven approach.
• Ability to build exceptional customer relationships.

Responsibilities

• Drive sales and controllable profit metrics.
• Organize stock room and manage operational processes.
• Coach associates to meet productivity standards.

Skills

Management experience

Sales-driven approach

Interpersonal relationships

Time-management skills

Customer service

Technology proficiency

Tools

Microsoft Office

POS systems

Job description

Saks OFF 5TH is the premier luxury off‑price destination. With more than 100 stores in the U.S. and Canada, and an online presence at SaksOFF5TH.com, the company delivers the best names in fashion at incredible value through its merchandise authority, unparalleled brand access, and seamless integration of e‑commerce and brick‑and‑mortar stores.

What This Position Is All About

Under the direction of the Store Director, the Department Manager of Operations supports the execution of operational priorities within the four walls. Responsibilities include maintaining the performance of the store’s back‑of‑house practices to drive efficiency and achieve related goals. The Assistant Store Director of Operations coaches direct associate reports proactively and collaboratively to meet the productivity standards set forth in labor standards.

Primary Job Functions

• Be responsible for achievement of sales, controllable profit, EBITDA, payroll management, and P&L performance.
• Manage the planning, timelines, budget, and communication of all required operational processes.
• Organize the stock room including merchandise set up, equipment, supplies, and technology.
• Execute all inbound and outbound freight flow, including dock‑to‑floor processes and exception report maintenance to maintain inventory integrity.
• Resolve maintenance and repair of all facilities‑related issues.
• Develop and retain direct reports, ensuring readiness for increased responsibilities and providing a bench of internal talent for upward mobility.
• Participate in and support training for new company programs, procedures, and technologies.
• Consistently model and coach behaviors that exceed key performance indicators.

Who Are You

• Establish positive interpersonal relationships and actively collaborate and contribute to a positive team dynamic.
• Be an inspirational leader through action and collaboration, acting as a coach and role model to bring out the best in teams.
• Adapt easily to changes and be relied upon to consistently deliver exceptional results.
• Consistently generate and share original ideas, tackling both simple and complex problems.

You Also Have

• 3+ years of management experience with comparable volume and/or a proven track record of success managing a selling workforce and achieving results.
• Proficiency in utilizing available technology, including Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• Proven sales track record and results‑driven approach.
• Proven time‑management skills and comfort managing multiple projects with shifting priorities.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and a passion for sharing expertise.
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes.
• Ability to operate equipment such as radios, POS registers, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends, and public holidays.

Your Life and Career at Saks OFF 5TH

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer‑centric mindset; play a critical role in making decisions that position us to win.
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers.
• A culture that promotes a flexible work environment.
• Benefits package for all eligible full‑time employees (including medical, dental and vision).
• An amazing employee discount and other exciting perks.

Salary And Other Compensation

The starting base salary for this position is between $60,000 – $65,000 annually in addition to bonus. Factors which may affect starting pay within this range may include market, skills, experience, and other qualifications of the successful candidate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits (such as critical illness, hospital and accident insurance)

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Retail Apparel and Fashion