Assistant Store Director, Operations

Saks OFF 5TH; Hanover (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Flexible work environment

Career advancement opportunities

Comprehensive benefits package

Job summary

A leading luxury retail brand in Hanover, Maryland, seeks an Assistant Store Director, Operations to enhance store efficiency and coach staff. The ideal candidate will have management experience and a background in retail, showcasing sales success and customer service excellence. This full-time position offers career advancement opportunities and a comprehensive benefits package.

Qualifications

• 3+ years of management experience with a proven track record.
• Strong sales performance and customer service skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Support operational priorities in the store.
• Coach associates to achieve productivity.
• Manage sales and profitability.

Skills

Interpersonal relationships

Leadership

Adaptability

Problem-solving

Education

College Associate diploma

Bachelor's degree preferred

Tools

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Job description

Overview

Join to apply for the Assistant Store Director, Operations role at Saks OFF 5TH.

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.

Responsibilities

• Under the direction of the Store Director, the Department Manager of Operations will support execution of the operational priorities within the store. They will be responsible for maintaining performance of the store's back-of-house practices to drive efficiency and achievement of related goals.
• The Assistant Store Director of Operations will coach their direct associate reports proactively and collaboratively to achieve the productivity set forth in the labor standards.
• Be responsible for achievement of sales, controllable profit, EBITDA, payroll management, P&L performance.
• Manage the planning, timelines, budget and communication of all required operational processes.
• Organization of the stock room including merchandise set up, equipment, supplies and technology.
• Execution of all inbound and outbound freight flow including dock to floor processes and exception report maintenance to maintain inventory integrity.
• Resolution of maintenance and repair of all facilities related issues.
• Develop and retain direct reports, ensure their readiness for increased responsibilities and provide a bench of internal talent who are upwardly mobile to fill critical positions.
• Participate and support in training for new company programs, procedures, and technologies.
• Consistently model and coach behaviors that exceed key performance indicators.

Qualifications

• Establish positive interpersonal relationships and actively collaborates and contributes to a positive team dynamic.
• Inspirational leader through both action and collaboration who acts as a coach and role model to bring out the best in their teams.
• Can easily adapt to changes and can be relied upon to consistently deliver exceptional results.
• Consistently generate and share original ideas, tackling both simple and complex problems.

Requirements

• College Associate diploma, Bachelor’s degree preferred.
• 3+ years of management experience with comparable volume and/or proven track record of success managing a selling workforce and achieving results.
• Proficiency in utilizing available technology including Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• Proven sales track record and results driven approach.
• Proven time management skills and comfortable managing multiple projects with shifting priorities.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and a passion for sharing your expertise.
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes.
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends and public holidays.

Benefits

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win.
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers.
• A culture that promotes a flexible work environment.
• Benefits package for all eligible full-time employees (including medical, dental and vision).
• An amazing employee discount and other exciting perks.

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Apparel and Fashion