Assistant Store Director: Lead Store Ops & Growth

Meijer; Canton Charter Township (MI); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer, a family-centered retailer, is seeking an engaged Assistant Store Director for our Canton, MI store. You will oversee day-to-day operations, lead planograms, drive sales, and ensure excellent customer service while upholding Meijer brand values.

You will manage a diverse team, recruit and develop talent, forecast staffing, and partner with the community to strengthen our local presence. This role offers growth opportunities and a comprehensive benefits package.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 5+ years of retail/grocery/operations management/customer service experience.
• 4+ years of progressive leadership experience.
• A passion to lead those in span of care while providing industry leading service.
• Demonstrates proactive/creative thinking and applies it to the business.
• A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
• A strong business acumen.
• An innovative attitude to help Meijer set the industry standard.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Responsibilities

• Overall operations responsibility across food and general merchandise areas.
• Management across planograms, seasonal resets, and endcaps.
• Engaging team members and leadership to provide the best possible shopping experience for our customers.
• Creates a culture that drives positive team member engagement to retain talent as well as recruit new talent to meet forecasted staffing needs.
• Identifying, selecting, and developing talent within the store.
• Upholding the cultural standards and values via open, clear, and effective communication.
• Assessing the financial results of the store, implementing, and executing appropriate business strategies to drive store profitability and results.
• Developing strategies to improve customer service, store sales and profitability.
• Ensuring customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
• Being a strong community partner by cultivating relationships in the local community to support the Meijer brand.
• Ability to assist the Store Director in running the overall store operations as needed.
• Leads performance management activities for leaders and team members while making decisions on performance ratings, career development and promotion potential.
• Attracts, selects, and retains a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Daily communication with team, leading huddles to share financial performance, customer feedback, recognition, and other important information.
• Drives candid and open communication within the store built on Meijer's philosophy of Care and Accountability.
• Communicates product freshness standards and ensures that processes and procedures are followed.
• Responsible for all store operations in absence of the Store Director.
• Verifies that all operations are run in a manner consistent with Meijer's and local authorities' Food Safety standards.
• Through personal involvement, assist in creating a connection with the communities and customers we serve.
• Delivers on key performance metrics which includes sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
• Driver of new implementations/initiatives identified by store operations. Remains informed and aware of the changing macro environment and customer desires and drives strategies to keep Meijer competitive.
• Involved in daily DSD execution, backroom and salesfloor excellence.
• Keeps current on competitive trends and strengths and weaknesses of current competitors.
• Follows company merchandising planograms and uses 85/15 to design plans including (but not limited to) ordering, weekly ad set/seasonal assortments, displays & pricing.

Skills

Retail leadership

Operations management

Customer service

Staff development

Talent recruitment

Strategic planning

Education

Bachelor's degree or equivalent

Job description

Meijer, a family-centered retailer, is seeking an engaged Assistant Store Director for our Canton, MI store. You will oversee day-to-day operations, lead planograms, drive sales, and ensure excellent customer service while upholding Meijer brand values.

You will manage a diverse team, recruit and develop talent, forecast staffing, and partner with the community to strengthen our local presence. This role offers growth opportunities and a comprehensive benefits package.