Assistant Spa Manager

Hand & Stone Massage and Facial Spa - Austin , TX - Great Hills; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in wellness and relaxation is seeking an enthusiastic Assistant Spa Manager to join their team. In this dynamic role, you will be responsible for overseeing daily spa operations, managing schedules, and ensuring exceptional customer service. Your passion for sales and wellness will shine as you promote spa memberships and services. With a focus on teamwork and customer satisfaction, this position offers an exciting opportunity to contribute to a thriving spa environment. If you are ready to make a positive impact in the wellness industry, this role is perfect for you.

Benefits

Medical/Dental/Vision

401k

Supplemental Insurance

Paid vacation

Flexible schedules

Employee discounts

Employee rewards program

Qualifications

• Experience in retail management and sales is crucial.
• Strong organizational skills and ability to handle administrative tasks.

Responsibilities

• Oversee daily operations and manage schedules at the spa.
• Handle customer inquiries and ensure smooth operations.

Skills

Retail management/sales experience

Customer service skills

Organizational skills

Coaching and mentoring

Sales enthusiasm

Tools

Booking system

Job description

Hand & Stone Massage and Facial Spa in Great Hills, North Austin is hiring for an Assistant Spa Manager

The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.

Qualifications and Requirements:

• Oversee and manage the daily operations of a busy spa
• Retail management/sales experience
• Experience in selling memberships is a plus
• A passion for people and sales
• High level of enthusiasm
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Demonstrated ability to coach while also taking directive from Spa Manager
• Strong organizational/planning and computer skills
• Experience with a booking system is a plus
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of all spa services and product line
• Demonstrated ability to balance coaching/mentoring with disciplining

Benefits We Offer:

• Medical/Dental/Vision
• 401k
• Supplemental Insurance
• Paid vacation
• Flexible schedules
• Employee discounts on products and services
• Employee rewards program/employee referral bonus

Please respond with a resume.