Assistant Spa Manager

Hand & Stone Franchise Corp; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and dynamic team at a leading spa, where your role as an Assistant Spa Manager will be pivotal in ensuring exceptional customer experiences. This position is perfect for someone with a passion for sales and customer service, as you will be responsible for managing daily operations, overseeing schedules, and promoting the benefits of our spa services. You will thrive in a supportive environment that values enthusiasm and teamwork, while also enjoying a range of benefits including medical coverage and flexible schedules. If you are ready to take your career to the next level in a rewarding and engaging atmosphere, this opportunity is for you.

Benefits

Medical/Dental/Vision

401k

Supplemental Insurance

Paid vacation

Flexible schedules

Employee discounts

Employee rewards program

Qualifications

• Experience in retail management and sales is essential.
• Strong organizational skills and ability to coach others.

Responsibilities

• Manage daily operations and ensure smooth spa functioning.
• Handle administrative tasks including payroll and inventory.

Skills

Retail management/sales experience

Customer service skills

Organizational skills

Coaching and mentoring

Sales promotion

Tools

Booking system

Job description

Hand & Stone Massage and Facial Spa in Avery Ranch is hiring for an Assistant Spa Manager

The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers, and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations by managing schedules, maintaining spa supplies, and handling any customer or therapist questions.

Qualifications and Requirements:

1. Oversee and manage the daily operations of a busy spa
2. Retail management/sales experience
3. Experience in selling memberships is a plus
4. A passion for people and sales
5. High level of enthusiasm
6. Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
7. Demonstrated ability to coach while also taking directive from Spa Manager
8. Strong organizational/planning and computer skills
9. Experience with a booking system is a plus
10. Ability to promote the health and wellness benefits of both massage therapy and facials
11. Ability to work a flexible schedule including days/evenings/weekends/holidays
12. Knowledge and understanding of all spa services and product line
13. Demonstrated ability to balance coaching/mentoring with disciplining

Benefits We Offer:

1. Medical/Dental/Vision
2. 401k
3. Supplemental Insurance
4. Paid vacation
5. Flexible schedules
6. Employee discounts on products and services
7. Employee rewards program/employee referral bonus

Please respond with a resume.