Assistant Spa Director: Lead Luxury Guest Experience

Starwood Hotels & Resorts Worldwide, Inc.; Miami Beach (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking an Assistant Spa Director for 1 Hotel South Beach in Miami Beach. The role leads the spa team to deliver a luxury guest experience and requires strong leadership and guest service focus.

We value hospitality passion, a professional demeanor, and the ability to manage a 24-hour operation while maintaining a serene, high-quality spa environment. Massage license is highly preferred.

Qualifications

• Minimum of 2 years of similar work experience.
• Massage Therapy license highly preferred.
• Excellent verbal and written communication.
• Willingness to meet the demands of a 24-hour operation.

Responsibilities

• Lead spa team to deliver world-class luxury experiences for guests.
• Provide individual support and direction to team members as needed.
• Ensure on-time appointments and accommodate special guest requests to maintain serenity.

Skills

Spa operations

Leadership

Guest engagement

Communication

24-hour operations

Education

Post-secondary diploma or degree

Job description

Starwood Hotels & Resorts Worldwide, Inc. is seeking an Assistant Spa Director for 1 Hotel South Beach in Miami Beach. The role leads the spa team to deliver a luxury guest experience and requires strong leadership and guest service focus.

We value hospitality passion, a professional demeanor, and the ability to manage a 24-hour operation while maintaining a serene, high-quality spa environment. Massage license is highly preferred.