Assistant Sous Chef: Lead Kitchen & Operations

Gaylord Hotels; Kissimmee (FL); On-site; USD 77,146,000 - 93,677,000; Full time

Benefits offered by this job

Relocation assistance

Bonus eligible

Job summary

Gaylord Hotels in Kissimmee, FL seeks a Kitchen Management Leader to oversee daily kitchen operations, lead staff, and assist in all areas from food production to sanitation while guarding the budget. This role emphasizes delivering guest and employee satisfaction within the operating budget and involves close collaboration with food and banquets teams.

The position is full-time, offers opportunities for growth within the Marriott portfolio, and requires strong leadership and sanitation

Qualifications

• High school diploma or GED; 5 years experience in the culinary, food and beverage, or related professional area.
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area.

Responsibilities

• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Maintains food handling and sanitation standards.
• Ensures all employees have proper supplies, equipment and uniforms.
• Performs all duties of Culinary and related kitchen area employees in high demand times.
• Oversees production and preparation of culinary items.
• Ensures employees keep their work areas clean and sanitary.
• Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.
• Communicates areas in need of attention to staff and follows up to ensure follow through.
• Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.
• Assists in determining how food should be presented and creates decorative food displays.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Ensures and maintains the productivity level of employees.
• Ensures completion of assigned duties.
• Coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Handles employee questions and concerns.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Conducts employee performance appraisal process, giving feedback as needed.
• Communicates performance expectations in accordance with job descriptions for each position.
• Participates in an on-going employee recognition program.
• Monitors employee's progress towards meeting performance expectations.
• Conducts training when appropriate.
• Follows specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Places orders for appropriate supplies and manages food and supply inventories according to budget.
• Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Strives to improve service performance.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Empowers employees to provide excellent customer service within guidelines.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Serves as a role model to demonstrate appropriate behaviors.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Complies with loss prevention policies and procedures.
• Reports malfunctions in department equipment.
• Attends and participates in all pertinent meetings.
• Encourages and builds mutual trust, respect, and cooperation among team members.

Education

High school diploma or GED

2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major

Job description

Gaylord Hotels in Kissimmee, FL seeks a Kitchen Management Leader to oversee daily kitchen operations, lead staff, and assist in all areas from food production to sanitation while guarding the budget. This role emphasizes delivering guest and employee satisfaction within the operating budget and involves close collaboration with food and banquets teams.

The position is full-time, offers opportunities for growth within the Marriott portfolio, and requires strong leadership and sanitation