Assistant Site Manager: Lead Ops & Guest Experience

Carwashexpress; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Positive team culture

Growth opportunities

Job summary

A prominent car wash service in New York seeks an Assistant Site Manager to oversee operations and enhance customer experience. Key responsibilities include team development, customer engagement, and operational excellence. The ideal candidate will ensure equipment functionality, promote sales, and support a positive work environment. Join a growing team within a friendly and customer-focused service culture.

Qualifications

• Experience in team support and development crucial.
• Strong customer service skills to manage client interactions effectively.
• Ability to identify operational challenges and propose solutions.

Responsibilities

• Onboard new team members and provide ongoing support.
• Promote customer engagement and resolve concerns promptly.
• Ensure equipment functionality and maintain safety protocols.
• Assist in achieving site sales goals through upselling.

Skills

Team Development

Customer Service

Operational Management

Sales Support

Problem-solving

Job description

A prominent car wash service in New York seeks an Assistant Site Manager to oversee operations and enhance customer experience. Key responsibilities include team development, customer engagement, and operational excellence. The ideal candidate will ensure equipment functionality, promote sales, and support a positive work environment. Join a growing team within a friendly and customer-focused service culture.