Assistant Site Manager: Lead Frontline Ops & Service

Spotless Brands LLC; Brandywine (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading car wash service provider is seeking an Assistant Site Manager to support daily operations and team supervision. This key position involves leading the frontline team and ensuring exceptional customer experiences. The role includes responsibilities such as service execution, team training, and operational monitoring. Candidates should have experience in supervisory roles, excellent leadership skills, and a high school diploma. This opportunity promotes career growth in site management.

Qualifications

• 1 year experience in a supervisory role within a customer-focused environment.
• Must be 18 years of age for equipment handling responsibilities.
• Valid driver's license preferred.

Responsibilities

• Supervise frontline team members during assigned shifts.
• Model expected service behaviors and adherence to brand standards.
• Serve as an escalation point for customer concerns.

Skills

Leadership and team motivation

Conflict resolution and customer de-escalation

Time management

Clear verbal and written communication

Attention to detail

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

MS Excel

Job description

A leading car wash service provider is seeking an Assistant Site Manager to support daily operations and team supervision. This key position involves leading the frontline team and ensuring exceptional customer experiences. The role includes responsibilities such as service execution, team training, and operational monitoring. Candidates should have experience in supervisory roles, excellent leadership skills, and a high school diploma. This opportunity promotes career growth in site management.