Assistant Site Manager: Lead, Grow & Earn with Perks

Express Wash Concepts; Eastlake (OH); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care benefits

401k with company match

Recognition programs

Ongoing training and professional dev.

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Educational reimbursement

Paid vacation

Descrizione del lavoro

Express Wash Concepts is seeking an Assistant Site Manager at our Eastlake location to support the site manager, drive sales, and deliver excellent customer care. You will engage customers, present unlimited car wash packages, and upsell products while overseeing daily store operations.

The role offers an hourly rate of $22.00 with potential incentives based on site performance and opportunities for advancement within a fast-growing, award-winning company.

Competenze

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.

Mansioni

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledge base.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Conoscenze

Leadership experience

Customer service

De-escalation tactics

Verbal communication

Flexibility hours

Formazione

High school diploma

Associate or bachelor’s degree preferred

Strumenti

POS systems

Microsoft Office

Descrizione del lavoro

Express Wash Concepts is seeking an Assistant Site Manager at our Eastlake location to support the site manager, drive sales, and deliver excellent customer care. You will engage customers, present unlimited car wash packages, and upsell products while overseeing daily store operations.

The role offers an hourly rate of $22.00 with potential incentives based on site performance and opportunities for advancement within a fast-growing, award-winning company.