Team Leader II: Growth-Driven Car Wash Lead

Express Wash Concepts LLC; Delmont (NJ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation

Educational reimbursement

Uniforms provided

Unlimited Wash Club membership

Job summary

Express Wash Concepts is hiring a Team Leader for Clean Express Auto Wash in Delmont, PA. You will help manage site operations, drive customer service, and lead a growing team.

We offer training, 401(k) with company match, uniforms, paid vacation, and educational reimbursement. This role requires a high school diploma or equivalent, flexibility, and a professional appearance. Weekend shifts may be required.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Support the site's facility and operations responsibilities.
• Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.

Skills

Team leadership

Customer service

Sales growth

Quality standards

Education

High school diploma or equivalent

Job description

Express Wash Concepts is hiring a Team Leader for Clean Express Auto Wash in Delmont, PA. You will help manage site operations, drive customer service, and lead a growing team.

We offer training, 401(k) with company match, uniforms, paid vacation, and educational reimbursement. This role requires a high school diploma or equivalent, flexibility, and a professional appearance. Weekend shifts may be required.