Assistant Site Manager - Green Clean Express Auto Wash

Express Wash Concepts; Virginia; Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health care benefits

401k with company match

Training & development

Paid vacation

Uniform provided

Educational reimbursement

Résumé du poste

Express Wash Concepts is seeking an Assistant Site Manager at our Hampton, VA location. The role focuses on supporting the site manager, driving customer engagement, and promoting monthly unlimited car wash packages while upselling products.

You will help maintain daily store operations, lead a respectful team, and work toward sales goals. The role offers growth opportunities within Green Clean Express Auto Wash and related brands.

Qualifications

• High school diploma or equivalent required.
• 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.

Responsabilités

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledge base.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Connaissances

Leadership

Customer Service

Communication

Formation

High school diploma or equivalent

Associate or Bachelor's degree preferred

Outils

POS systems

Microsoft Office

Description du poste

Job Description

Job Description

Location:

1045 W Mercury Blvd, Hampton, Virginia, 23666

Job Description:

Become a part of our team and earn a competitive hourly rate of $22.00, with theadditionalopportunity to qualify foradditionalincentives based on site performance.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

AtGreen Clean Express Auto Wash,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond.

WhyYou’llLove Working Here

• Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
• Secure future: 401k with up to 4% company match.
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Educational reimbursement
• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As an Assistant Site Manager, you willassistthe site manager to ensure the store isoperatingand exceeding customer service needs.You will also focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Maintain high-quality day-to-day on-site store operations.

• Lead with integrity and foster a culture of respectful accountability.

• Strive to exceed sales goals and store growth.

• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.

• Successful management of labor and staff scheduling

• Effective P&L management through monitoring of chemicals, utilities, and other expenditures

• Maintain quality assurance throughaccurateQuality Control checks.

• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.

• Monitor inventory and supplies andassistwith orders.

• Ensure adherence to all safety protocolsand standardoperating procedures.

• Properly address all customer escalations in a calm and collected manner.

• Learn washprocessand equipment to expand theknowledgebase.

• Further growth through educational/training opportunities

• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent required; associate or bachelor’s degree preferred.

• Minimum of 1year ofleadership experience.

• At least 2 years of customer service experience, including de-escalation tactics.

• Basic IT and computerproficiency, including POS systems and Microsoft Office.

• Ability to work flexible hours, including weekends.

• Strong verbal communication skills to effectivelyengage withcustomers.

• Capability to p