Assistant Site Manager — Growth & Leadership Path

Express Wash Concepts; Lincoln Park, Northern (MI, KY); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Health care benefits

401(k) with company match

Unlimited Wash Club membership

Company-provided uniforms

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts is hiring an Assistant Site Manager at Clean Express Auto Wash in Lincoln Park, MI. Earn a competitive hourly rate of $22.00 with incentives based on site performance.

You will help the site manager run daily operations, drive sales of unlimited wash packages, and mentor a frontline team. We offer comprehensive health benefits, a 401(k) with company match, paid time off, training, and uniforms.

Qualifications

• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT proficiency, including POS systems and Microsoft Office.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Manage labor scheduling and monitor expenses for P&L.
• Ensure quality control and cash-management procedures.
• Oversee inventory and requisition orders.
• Ensure safety protocols and SOPs are followed.
• Address customer escalations calmly and effectively.
• Learn wash processes and equipment to expand knowledge base.

Skills

Leadership

Customer service

De-escalation

Communication

Coaching / Training

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is hiring an Assistant Site Manager at Clean Express Auto Wash in Lincoln Park, MI. Earn a competitive hourly rate of $22.00 with incentives based on site performance.

You will help the site manager run daily operations, drive sales of unlimited wash packages, and mentor a frontline team. We offer comprehensive health benefits, a 401(k) with company match, paid time off, training, and uniforms.