Assistant Site Manager

ZipRecruiter; Woodbridge Township (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Site Manager to lead a dynamic team at a new car wash location. This role is perfect for individuals who thrive in fast-paced environments and are committed to delivering exceptional customer service. You will oversee daily operations, drive team performance, and foster a positive work culture. With opportunities for career advancement and a supportive atmosphere, this position promises both professional growth and personal satisfaction. If you are a motivated leader ready to make an impact, we invite you to join our team and contribute to our success.

Benefits

Bonus Opportunities

Flexible Scheduling

Free Car Washes

Telehealth Services

Health Benefits

Pet Insurance and Discounts

401(k) with Company Match

Paid Time Off

Free Legal Assistance

Career Growth Opportunities

Qualifications

• 2+ years of customer service experience required.
• 1+ year of management or leadership experience required.

Responsibilities

• Oversee daily operations and ensure customer satisfaction.
• Develop training programs to enhance team productivity.
• Manage inventory and equipment repairs for efficiency.

Skills

Customer Service Management

Leadership

Problem Solving

Communication Skills

Organizational Skills

Education

High School Diploma

Job description

Job Description

Join Our Team as an Assistant Site Manager at EDGE Express Car Wash!

Are you a dynamic, people-focused leader with a passion for customer service management? Do you thrive in fast-paced environments and envision making a significant impact on a growing business? EDGE Express Car Wash invites you to seize the opportunity to shape our future as we expand across the eastern seaboard.

Job Title: Assistant Site Manager

We believe in rewarding hard work and providing support to help you succeed, both personally and professionally.

Here's what we offer:

• Bonus Opportunities: Earn biweekly commissions and Monthly and yearly bonus potential based on site sales!
• Flexible Scheduling: Tailor your work hours to fit your lifestyle
• Work Environment: Fun, team-oriented atmosphere where your contributions are valued
• Perks and Freebies: Enjoy free car washes and FREE telehealth services for all team members.
• Health benefits: Access to dental, vision, accident, and life insurance, and MORE regardless of full-time or part-time status.
• Medical Benefits: Access to medical insurance for full-time team members.
• Pet Insurance and Discounts: Get coverage and discounts for your fur-friends for as low as $11.75 per month!
• Retirement Savings: 401(k) with company match to help you plan for the future
• Paid Time Off: Including vacation days and sick leave
• Extra Support: Free legal assistance services for all team members
• Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
• 24/7 Support: Direct access to owners for continuous guidance

This role has a projected start date of between the end of May and beginning of June due to this location being a new build.

Position Overview:
As an Assistant Manager at EDGE Express Car Wash, you will be a dynamic leader responsible for overseeing day-to-day operations, driving customer service excellence, and fostering a productive team environment.

About You:

You are a self-starter who thrives in a fast-paced environment. You are passionate about coaching and developing others, fostering a positive team culture, and achieving operational excellence.

Key Responsibilities:

• Oversee all aspects of daily operations to ensure smooth workflow and customer satisfaction
• Provide exceptional customer service and resolve escalated customer issues
• Ensure compliance with company policies, procedures, and safety standards
• Develop and implement training programs to enhance team productivity and professionalism
• Conduct regular performance evaluations and provide constructive feedback to team members
• Manage inventory, equipment repairs, and maintenance to optimize operational efficiency

Daily Routine:

• Perform opening and closing duties
• Monitor and manage the car wash queue to optimize customer flow
• Uphold company policies and processes

Qualifications:

• Proven experience in a management or leadership role, preferably in a customer service-oriented environment
• Strong analytical skills with the ability to problem-solve effectively
• Excellent communication and interpersonal skills
• Ability to motivate and inspire a team towards achieving goals
• Detail-oriented with strong organizational and multitasking abilities
• Must be at least 18 years of age

About EDGE Express Car Wash:
EDGE Express Car Wash is a leading provider of express car wash services in the region. We offer a supportive work environment where teamwork and customer satisfaction are paramount. Join us and contribute to our growth and success in delivering exceptional service to our valued customers.
If you are a motivated individual with a passion for leadership and customer service, we encourage you to apply for the Assistant Site Manager position at EDGE Express Car Wash. Please submit your resume and a cover letter highlighting your qualifications. We look forward to hearing from you!

Experience Level:

• Customer service: 2 years (Required)
• Management or leadership: 1 year (Required)

Positions Available: Full-time

Working Days: Monday – Sunday (full-time team members must work some weekends).

Working Hours: 7:30 AM – 9:00 PM (shifts vary).

Physical Demands:

• Working outdoors, including the summer heat and the winter cold.
• Standing for long periods at one time.
• Quickly assisting customers by jogging/running.
• Lifting, pushing or pulling 25lbs or more.

Requirements:

• Must enjoy working with people.
• Ability to work on the weekends.
• Ability to be friendly and polite.
• Pre-employment background check.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, age, disability, or veteran status.

40 hours a week with Sunday and Monday mandatory. The rest of the shift(s) can be selected to fit your needs!