Assistant Site Manager

El Car Wash; Melbourne (FL); In loco; USD 25.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Descrizione del lavoro

El Car Wash is seeking an Assistant Site Manager to act as the right hand to the Site Manager, running daily operations, developing the team, and ensuring top-tier customer experiences. You will lead shifts, manage staffing, and drive performance in a fast-paced environment.

You will train and coach staff, handle conflicts, monitor daily metrics, and keep equipment in peak condition. This role requires evenings, weekends, and holidays availability and a strong customer-first mindset.

Competenze

• High school diploma or equivalent; associate degree preferred.
• At least supervisory or shift-management experience.
• Strong coaching and people development skills.

Mansioni

• Run day-to-day operations and staffing to keep the site running smoothly.
• Support recruiting, onboarding, and scheduling to build a high-performing team.
• Provide real-time feedback and develop future leaders within the site.

Conoscenze

Supervisory experience

Staffing & scheduling

Customer-centric

Conflict resolution

Operations management

Real-time coaching

Reading daily metrics

Flexible hours

Formazione

High school diploma or equivalent

Associate's or higher in Business (preferred)

Descrizione del lavoro

THE ROLE

At El Car Wash, leadership is hands‑on, fast‑paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top‑tier. When the SM isn't present, you're in charge — and you don't need to be asked.

Level

Site Leadership | Hourly

Department

Site Operations

What You’ll Own

• Run the day‑to‑day – Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
• Build a winning team – Support recruiting, onboarding, and scheduling to create a reliable, high‑performing team.
• Coach and develop talent – Provide real‑time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.
• Handle conflict head‑on – Address team conflict and culture issues directly and promptly. You don't let problems fester or explode.
• Set the service standard – Deliver fast, friendly, and flawless experiences — every customer, every time.
• Drive performance through the numbers – Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
• Hold the site independently – When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
• Keep the wash at peak performance – Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

Qualifications

What You Bring

• Reliable attendance — you model the standard for the entire team
• Proven supervisory or shift management experience — you've held a team accountable before
• Strong real‑time coach — you develop people, not just direct them
• Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it
• Operationally sharp — you manage labor, scheduling, and throughput simultaneously
• Customer‑first mindset even under pressure
• Comfortable reading daily metrics and taking action on them
• Flexible availability including evenings, weekends, and holidays
• Background in car wash, QSR, retail, or hospitality is a plus
• High school diploma or equivalent; Associate's or higher in Business is a plus

How You Show Up — Ecw Competencies

• Customer‑Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
• Problem‑Solving — Resolves operational issues, supports team problem solving, and escalates when needed.
• Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
• Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.
• Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
• Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.

Why El Car Wash

Fast‑paced, team‑driven, and customer‑obsessed — El Car Wash is where you grow, lead, and make every moment count.

What You’ll Get

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes