Assistant Site Manager

Colorado Urology; Brighton (CO); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Tuition reimbursement

Employee assistance programs

Corporate discounts

Paid time off

Job summary

Colorado Urology is seeking an Assistant Site Manager to support daily office operations with minimal supervision. You will oversee administrative tasks, coordinate policies, supervise staff, and ensure high standards of patient care and service.

The role includes scheduling, patient communications, documentation in Practice Management/EHR, and managing payments and referrals. A medical setting background and supervisory experience are preferred, with up to 25% travel within the region.

Qualifications

• High school diploma or GED required.
• 2+ years front office experience, preferably in a medical setting.
• 1–2 years supervisory experience is strongly suggested, preferably in a medical setting.

Responsibilities

• The Assistant Site Manager supports the office independently and with minimal supervision.
• Coordinate daily administrative duties of the site; implement policies and procedures.
• Assist with P&L and budget accountability; mentor staff for productivity and morale.
• Supervise office team members and provide performance feedback and coaching.
• Convene regular staff meetings to share ideas and address issues.
• Act as Office Ambassador, addressing grievances with Site Manager guidance.
• Create a professional first impression and ensure patient-friendly service.
• Schedule appointments and manage testing directed by physicians.
• Ensure patient paperwork is complete and filed for the day.
• Collect co-pays, post payments, and reconcile batches daily.
• Enter patient demographics and clinical data into Practice Management/EHR.
• Scan licenses/insurance cards and verify referrals in the EMR.
• Coordinate referrals, scans, and link to today’s appointments.
• Assist with local ASC scheduling and Phreesia registrations.
• Attend staff meetings for updates; assist in maintaining staff effectiveness.
• Travel up to 25% within the geographic region.

Skills

Customer service

Medical terminology

Interpersonal skills

Typing speed

Attention to detail

Multi-tasking

Education

High School Diploma or GED

Job description

Why Join Us?

At Colorado Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.

We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Colorado Urology, you'll find more than a job, you'll find a rewarding career with purpose.

Job Description

The Assistant Site Manager provides support for the office independently and with minimal supervision. Performs other diverse duties as requested or required under the general and direct supervision of the site manager.

Responsibilities

Management

• Coordinates the daily administrative duties of the site on a day-to-day basis.
• Assist in developing, implementing, and revising policies and procedures to assure that everyone within their office adheres to the high standards of patient care expected.
• Assist with P&L, including accountability to associated budget management.
• Assists in training qualified team members, serving as a catalyst and mentor for motivating productivity, innovation, high employee morale, and commitment to the organization.
• Directly supervises office team members and proactively manages their performance and development, coordinating with the Site Manager as it relates to performance feedback, appraisals, and corrective actions.
• Assist in conducting regular staff meetings to communicate new ideas, resolve problems, obtain feedback, and maintain the staff's overall effectiveness.
• Acts as the Office Ambassador by responding to doctor, patient, and employee grievances, complaints, and inquiries and seeks assistance, when necessary, from the Site Manager.

Administrative/Clerical

• To create a positive and professional first impression for the practice and to show the patients a “we care” attitude.
• Schedule appointments and assist with the scheduling of any additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at the time of check-in and enter the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
• Ensure that all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
• Reconcile payment batches at the end of every day and turn them into Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.
• Assist patients with the completion of the Phreesia registration system.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1-2 years of supervisory experience is strongly suggested, preferably in a medical setting.

Knowledge, Competencies & Skills

• Excellent customer service skills.
• Proficient knowledge of Medical Terminology; ICD-9 and CPT-4 Codes.
• Strong written, typing, verbal, and interpersonal skills.
• Proficient computer software and database skills.
• Strong attention to detail.
• Ability to multi-task, problem-solve, and work in a fast-paced environment.
• Outstanding coaching skills with the ability to assist Site Manager with leading staff to success.
• Must demonstrate a caring, compassionate, and patient attitude.

Travel

• 25% travel required within the geographic region.

Job Type: Full-Time

Pay Range: $27.00 - $29.00 per hour

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.

This position has no close date. Applications will be accepted until an offer has been extended and accepted.

Equal Opportunity Employer:

Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.