Assistant Shop Manager - Fast-Track Leadership & Training

Driven Brands Inc.; Victoria (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Weekly bonus

Health benefits

401(k) match

Paid time off

Career growth

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to lead a fast‑paced team on the shop floor. You will support the Shop Manager with daily operations, team development, and fast, friendly customer experiences.

You’ll step in as Manager on Duty, helping keep the shop safe, efficient, and running smoothly. Training is provided; automotive experience is valued but not required, with opportunities to grow into leadership through performance.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others.
• Commitment to following facility and safety policies and practices.
• Strong communication skills for directing, coaching, and giving feedback.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to stay calm, organized, and solutions-focused during busy periods.
• Ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from work.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real‑time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and follow‑up.

Skills

Customer service experience

Leadership/mentoring

Communication skills

Initiative & accountability

Problem solving

Organization & reliability

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to lead a fast‑paced team on the shop floor. You will support the Shop Manager with daily operations, team development, and fast, friendly customer experiences.

You’ll step in as Manager on Duty, helping keep the shop safe, efficient, and running smoothly. Training is provided; automotive experience is valued but not required, with opportunities to grow into leadership through performance.