Assistant Shop Manager

LV Petroleum; Lake City (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

LV Petroleum in Lake City, FL is seeking an Assistant Shop Manager to support the Truck Services Manager in daily truck shop operations. You will supervise technicians, ensure exceptional customer service, and uphold safety and operational standards.

The role requires a high school diploma (management degree preferred), 3+ years in truck service or automotive supervision, strong leadership, excellent communication, and a valid license. Flexibility for evenings and weekends is essential.

Qualifications

• High school diploma or equivalent required.
• 3+ years in truck service or automotive environment, supervisory preferred.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L.
• Proficient with computer systems and service/inventory software.
• Flexible hours including evenings, weekends, and holidays.
• Valid driver's license is required.

Responsibilities

• Assist in managing Truck Services operations, ensuring policy compliance.
• Supervise and train staff to promote teamwork and customer service.
• Monitor workflow, troubleshoot, diagnose, and repair heavy trucks and trailers.
• Ensure equipment is maintained and safety standards are followed.
• Assist in managing inventory and ordering supplies; ensure timely services.
• Interact with customers to address concerns and provide solutions.
• Support revenue growth by monitoring expenses and processes.
• Perform Truck Services Manager duties in their absence.

Skills

Leadership

Customer service

Communication skills

Supervisory experience

P&L awareness

Inventory management

Education

High school diploma

Management degree preferred

Tools

Service tracking software

Inventory management software

Job description

Walk In Interviews Welcome Weekdays 10-5. 14197 US-441 Lake City FL 32024

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Lake City, FL location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver's license is required.

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