Assistant Shop Manager

LV Petroleum LLC; Napoleon (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Job summary

LV Petroleum LLC in Napoleon, OH is seeking an Assistant Shop Manager to support the Truck Services Manager. You will supervise technicians, ensure excellent customer service, and uphold our operational standards.

The role requires a high school diploma (degree in management preferred), 3+ years in truck service or automotive settings, strong leadership, and a valid driver's license. Flexible hours including evenings and weekends are expected.

Qualifications

• High school diploma or equivalent; a degree in management is preferred.
• 3+ years in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Proficient with service tracking and inventory management software.
• Valid driver’s license required.

Responsibilities

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting teamwork and accountability.
• Monitor workflow and support troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure equipment is maintained and safety standards are followed.
• Manage inventory, ordering supplies, and ensure timely service execution.
• Engage with customers to address concerns and provide solutions.
• Support revenue growth by monitoring expenses and outcomes.
• Act in place of the Truck Services Manager when they are absent.

Skills

Leadership

People management

Customer service

P&L knowledge

Computer systems

Education

High school diploma

Management degree preferred

Tools

Service tracking software

Inventory management software

Job description

Walk In Interviews welcome weekdays 11-4. 900 American Road Napoleon, OH 43545

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• #LI-DNI