Assistant Shop Manager

LV Petroleum LLC; Lake City (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

LV Petroleum LLC in Lake City, FL is hiring an Assistant Shop Manager to support the Truck Services Manager in daily operations. You will supervise technicians, ensure quality service, and uphold safety and maintenance standards while aligning with company goals.

Responsibilities include staff training, workflow monitoring, inventory management, and customer issue resolution, with opportunities to contribute to revenue growth and operational excellence.

Qualifications

• High school diploma or equivalent required; a management degree is preferred.
• 3+ years in a truck service or automotive environment with supervisory experience.
• Strong leadership, communication, and people management skills; basic financial awareness.

Responsibilities

• Assist in managing the Truck Services department operations and policies.
• Supervise and train staff; promote teamwork and excellent customer service.
• Monitor workflow; assist in diagnosing and repairing heavy-duty trucks and trailers.
• Ensure safety standards and proper maintenance of equipment.
• Help manage inventory, supplies, and service scheduling; engage with customers.

Skills

Leadership

Customer service

Communication

P&L knowledge

Education

High school diploma or equivalent

Degree in management or related field preferred

Tools

Service tracking software

Inventory management software

Job description

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Lake City, FL location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.