Assistant Shop Manager

LV Petroleum LLC; Albert Lea (MN); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

LV Petroleum LLC in Albert Lea, MN is seeking an Assistant Shop Manager to support the Truck Services Manager in daily shop operations and to supervise technicians while ensuring top-notch customer service and strict adherence to safety standards.

The role includes coordinating workflow, managing inventory, and assisting in financial oversight, with flexibility for evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent required; degree in management preferred.
• 3+ years in a truck service or automotive setting with supervisory experience.
• Strong leadership, communication, and customer service skills.
• Familiarity with P&L metrics and basic financial concepts.
• Proficient with service tracking and inventory management software.

Responsabilités

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

Connaissances

Leadership

Customer service

Communication

P&L management

Team supervision

Formation

High school diploma or equivalent

Degree in management (preferred)

Outils

Service tracking software

Inventory management software

MS Office

Description du poste

LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our Albert Lea, MN location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.

Position Overview:

As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.

Key Responsibilities:

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

• High school diploma or equivalent required; a degree in management or a related field is preferred.
• 3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
• Strong leadership and people management skills with the ability to motivate teams.
• Excellent communication and customer service skills.
• Basic knowledge of financial performance metrics, including P&L management.
• Proficient in the use of computer systems and software applicable to service tracking and inventory management.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• A valid driver’s license is required.
• #LI-DNI