Assistant Shop Manager - Truck Services, Flexible Hours

LV Petroleum; Albert Lea (MN); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

LV Petroleum in Albert Lea, MN is seeking an Assistant Shop Manager to support the Truck Services Manager in daily operations of the Truck Shop. You will supervise technicians, ensure customer service, and uphold safety and quality standards.

Responsibilities include managing operations, training staff, overseeing workflow, maintaining equipment, inventory, addressing customer concerns, contributing to profitability, and covering the Manager's duties when absent.

Qualifications

• 3+ years of experience in a truck service or automotive environment
• Demonstrated leadership and people management skills
• Excellent communication and customer service skills
• Basic knowledge of financial performance metrics, including P&L management
• Flexibility to work evenings, weekends, and holidays
• A valid driver’s license is required

Responsabilités

• Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
• Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
• Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Ensure that all equipment is maintained properly and all safety standards are followed.
• Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
• Engage with customers to address concerns and provide solutions promptly.
• Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
• Perform the duties of the Truck Services Manager in their absence.

Connaissances

Leadership

Customer service

Communication

P&L awareness

Team supervision

Driver’s license

Formation

High school diploma or equivalent

Degree in management or related field (preferred)

Outils

Service tracking software

Inventory management software

Description du poste

LV Petroleum in Albert Lea, MN is seeking an Assistant Shop Manager to support the Truck Services Manager in daily operations of the Truck Shop. You will supervise technicians, ensure customer service, and uphold safety and quality standards.

Responsibilities include managing operations, training staff, overseeing workflow, maintaining equipment, inventory, addressing customer concerns, contributing to profitability, and covering the Manager's duties when absent.