Assistant Service Manager: Lead Teams, Grow Your Career

ACTS Fleet Maintenance Service Inc; Knoxville (TN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental, and Vision Insurance

Life Insurance

Paid Time Off

Ongoing Training and Development Oppt.

Clear Paths for Career Advancement

Job summary

ACTS Fleet Maintenance is seeking an Assistant Service Manager in Knoxville, TN to lead daily operations and coordinate service delivery. You’ll serve as a key leader for customers and technicians, guiding teamwork and efficiency.

No fleet or automotive experience required; strong communication, organization, and a drive to develop leadership skills are valued. The company offers growth, mentorship, and ongoing training as they expand.

Qualifications

• Leadership and people-management abilities
• Excellent communication with customers and teams
• Strong organizational and prioritization skills
• Proactive problem-solving mindset
• Commitment to high-quality customer service

Responsibilities

• Coordinate daily workflow and service schedules
• Serve as primary communication link between customers, technicians, and internal teams
• Monitor service progress and keep customers informed
• Maintain operational efficiency and high-quality service standards
• Support branch leadership with planning and problem-solving
• Build relationships with customers through proactive communication and service excellence
• Develop leadership skills for future growth within the company

Skills

Leadership

Communication

Organization

Problem-solving

Customer service

Education

Bachelor's degree

Job description

ACTS Fleet Maintenance is seeking an Assistant Service Manager in Knoxville, TN to lead daily operations and coordinate service delivery. You’ll serve as a key leader for customers and technicians, guiding teamwork and efficiency.

No fleet or automotive experience required; strong communication, organization, and a drive to develop leadership skills are valued. The company offers growth, mentorship, and ongoing training as they expand.