Assistant Branch Manager

Acts Fleet Inc.; Knoxville (TN); Presencial; USD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with Company Match

Medical, Dental, and Vision Insurance

Life Insurance

Paid Time Off

Ongoing Training and Development

Clear Paths for Career Advancement

Other compensation and benefits

Resumo da oferta

ACTS Fleet Maintenance in Knoxville, TN is seeking an Assistant Service Manager to lead branch operations, coordinate daily workflows, and serve as a bridge between customers and technicians. You’ll help keep the team organized, schedule services, and uphold high service standards.

No prior fleet or automotive experience is required, but you should be driven, organized, and eager to develop leadership skills in a fast-paced environment with growth opportunities.

Qualificações

• Leadership experience or potential for growth in a supervisory role.
• Strong communication and interpersonal skills.
• Ability to organize, prioritize, and manage multiple tasks.

Responsabilidades

• Coordinate daily workflow and service schedules.
• Serve as the primary communication link between customers, technicians, and internal teams.
• Monitor service progress and ensure customers stay informed.
• Support branch leadership with planning, organization, and problem-solving.
• Build strong relationships with customers through proactive communication and service quality.

Conhecimentos

Leadership

Communication

Organizational skills

Customer service

Problem solving

Team collaboration

Formação académica

Bachelor's degree preferred

Descrição da oferta de emprego

At ACTS Fleet Maintenance , we’re more than a fleet service company - we’re a team of dedicated professionals committed to keeping commercial fleets safe, reliable, and on the road.

Founded on faith, integrity, and a passion for exceptional service, ACTS has become one of the fastest-growing commercial fleet maintenance companies. We provide preventive maintenance, inspections, diagnostics, and repair services to companies that depend on their vehicles every day. As we continue expanding into new markets, we're looking for talented individuals who want to grow with us.

Our culture is built on our core values of Safety, Integrity, Quality, Urgency, Professionalism, Accountability, Teamwork, and Customer Service . We believe that investing in our employees is the key to our success, which is why we offer opportunities for professional development, career advancement, ongoing training, and leadership growth.

Whether you're an experienced technician, a skilled leader, or beginning your career, you'll find an environment where your work matters, your contributions are recognized, and your future is supported.

If you're looking for more than just a job - if you're looking for a long-term career with a company that’s Driven to Safety and committed to excellence, we'd love to have you join our team.

Assistant Branch Manager

Knoxville, TN | Full-Time

Build a Career. Lead People. Grow With Us.

At ACTS Fleet Maintenance, we believe great leaders are developed.

Quality customer service since 1989. We’ve built our company on quality service, operational excellence, and investing in people who want to grow. As we continue expanding, we're looking for ambitious, motivated professionals who are eager to build a long‑term career and make a meaningful impact.

You do not need fleet, transportation, or automotive experience to succeed in this role.

What matters most is that you're driven, organized, eager to learn, and excited about developing your leadership skills in a fast‑paced environment where performance and growth are rewarded.

If you're someone who enjoys solving problems, leading through communication, and continuously improving, we want to meet you.

Why ACTS?

At ACTS Fleet Maintenance, we don't believe in dead‑end jobs. We believe in careers.

When you join our team, you'll gain:

• A company with over 37 years of stability and continued growth
• A culture that values quality, efficiency, accountability, and teamwork
• Hands‑on training and mentorship from experienced leaders
• Opportunities for advancement as we continue expanding into new markets
• A team that invests in your personal and professional development
• The ability to make a direct impact on operations, customers, and company success

What You'll Do

As an Assistant Service Manager, you'll help keep our branch running efficiently while serving as a key leader for both customers and technicians.

Responsibilities include:

• Coordinate daily workflow and service schedules
• Serve as the primary communication link between customers, technicians, and internal teams
• Monitor service progress and ensure customers stay informed
• Help maintain operational efficiency and high‑quality service standards
• Support branch leadership with planning, organization, and problem‑solving
• Build strong relationships with customers through proactive communication and exceptional service
• Learn and develop leadership skills that prepare you for future growth opportunities within the company

Who We're Looking For

We're seeking someone who is:

• Driven to build a long‑term career
• Passionate about learning and professional growth
• Highly organized and detail‑oriented
• A strong communicator who enjoys working with people
• Self‑motivated and able to manage multiple priorities
• Professional, dependable, and accountable
• Adaptable and eager to learn new systems and processes
• Committed to delivering quality work and outstanding customer service

Preferred Qualifications

• College experience or a bachelor's degree highly preferred
• Previous leadership, customer service, operations, or management experience is a plus
• Experience coordinating projects, schedules, teams, or customer relationships is beneficial
• Automotive or transportation experience is helpful but not required
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• Ongoing Training and Development Opportunities
• Clear Paths for Career Advancement
• Other compensation and benefits offered at discretion and based on performance

Join a Company That Invests in People.

If you're looking for more than just a job - want to build a career with a growing company that values leadership, development, and excellence, we'd love to hear from you.