Assistant Service Manager

AAMCO Transmissions and Total Car Care; Wilmington (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation packages

Ongoing training and field support

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions and Total Car Care in Wilmington, MA is seeking an experienced Sales Manager who will oversee daily operations, ensuring excellent customer relationship management and sales generation. Your role will include managing technician workflows, placing orders, and maintaining high standards of service control.

The ideal candidate has a minimum of 2 years in sales, exceptional phone sales acumen, and is a coachable team player. We offer competitive compensation packages, training, and opportunities for advancement.

Qualifications

• Minimum of 2 years of sales experience in a relevant field.
• Excellent closing skills and a strong commitment to customer service.
• Ability to communicate effectively and adapt in a fast-paced environment.

Responsibilities

• Perform a high volume of warm calls to potential customers.
• Engage and consult incoming customers to generate sales.
• Manage technician workflow and customer vehicle status.

Skills

Sales experience

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Job description

We are looking for an experienced Manager to join our team!

A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2 years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license