Automotive Service Manager

AAMCO Transmissions and Total Car Care; Manassas (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation packages and

Ongoing training and field support

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions and Total Car Care in Manassas, VA is seeking an experienced Manager to join our team. The role focuses on high-volume client engagement, closing sales, and overseeing service operations at the center.

Responsibilities include managing technician workflow, parts ordering, and ensuring top-tier customer service. The position offers growth opportunities and daytime work hours.

Qualifications

• Minimum of 2 years of sales experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking and executing in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have valid driver's license.

Responsibilities

• Perform a high volume of warm calls to potential customers and close deals.
• Engage and consult customers in-person and by phone to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and the status of the customers' repairs.
• Order parts and inventory.
• Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product.

Skills

Sales experience

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Team player

Valid driver's license

Job description

We are looking for an experienced Manager to join our team!

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2 years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license

If you are interested in this position, please apply through this site or contact Christian Harless at [email protected].