Assistant Service Manager

Morgan Properties; South Park Township (Allegheny County); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Up to 50% Rent Discount

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company 0

Job summary

Morgan Properties is hiring an Assistant Service Manager to oversee maintenance operations at our multifamily communities. The role focuses on mentoring the team, coordinating repairs, and ensuring safety and high standards for residents and staff.

You will manage on-call coverage, schedule preventive maintenance, and supervise responsibilities across HVAC, electrical, plumbing, pool care, carpentry, and appliance repairs while supporting the Service Manager.

Qualifications

• Minimum of 1-year certificate or equivalent education.
• 2-4 years related maintenance experience preferred.
• HVAC/EPA/CFC certification preferred.

Responsibilities

• Manage, develop, and mentor the maintenance team.
• Provide HVAC, electrical, plumbing and general repair expertise.
• Establish and maintain a 24-hour on-call schedule.
• Manage inventory of maintenance materials.
• Plan and track preventive maintenance and work orders.
• Inspect community buildings and vacant units.

Skills

Maintenance management

Troubleshooting

On-call scheduling

Team mentorship

Education

One-year certificate

Tools

HVAC Certification (EPA)

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a \"Whatever It Takes\" approach to join our team! In this full-time role, you will be responsible for maintaining the community to the highest standards while building positive relationships with residents and colleagues. Your commitment to doing the right thing, communicating openly, and treating others with respect will help create a safe, welcoming, and well-maintained living environment.

Compensation & Incentives

Base Pay: $24.00 – $28.00/hour

Up to 50% Rent Discount

Property Staff Shared Renewal Commissions

Morgan Essentials: $300 quarterly

On-Call Appreciation: $15/day for holding the on-call phone

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company Match

Generous Paid Time Off, including 10 holidays per year and sick leave

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor the team in diagnosing problems and making repairs.


• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.


• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.


• Manage and organize inventory of all maintenance materials.


• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.


• Regularly inspect community buildings, including vacant units.


• Complete tasks assigned by the Service Manager.

Hours & Schedule

• Monday – Friday: 8:00AM-4:30PM


• Paid rotating on-call participation required


• Must be available and prepared for emergency events


• *Schedule subject to change based on business need

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle.


• HVAC/EPA/CFC Certification preferred.


• One-year certificate, 2-4 years of related experience, or equivalent education and experience.


• #AC9009

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.