Service Manager

Socket.dev; Laurel (MD); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Rent discount

Medical, dental, and vision benefits

401(k) with company match

Paid time off & holidays

On-call stipend

Job summary

Morgan Properties is hiring a Service Manager to supervise maintenance operations across communities. In this full-time role, you will interview, hire, and train staff, develop a skilled team, and ensure compliance with company standards and laws.

You will oversee HVAC, electrical, plumbing, and general repairs, establish on-call schedules, coordinate with office staff, manage inventory, and implement preventive maintenance. Competitive pay and benefits accompany this position.

Qualifications

• One-year certificate, 5+ years of related experience, or equivalent education and experience.
• HVAC/EPA/CFC Certification preferred.
• Active and valid driver’s license and personal vehicle.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase knowledge base and skill set.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available in emergencies.
• Partner with office team members to provide exceptional service and follow-up to residents on maintenance issues.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, create work orders, and general team schedule.
• Regularly inspect community buildings, including vacant units.
• Plan, assign, and direct the maintenance team.

Skills

Staff leadership

Team training

Maintenance expertise

HVAC knowledge

Electrical knowledge

Plumbing knowledge

On-call scheduling

Emergency responsiveness

Maintenance planning

Education

HVAC/EPA/CFC Certification

1-year certificate or equivalent experience

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring Service Managers!

We are seeking aService Managerwith a\"Whatever It Takes\"approach to join our team! In this full-time role, you willbe responsible forensuring that the physical aspects of thiscommunity meet both company standards and applicable laws.

Why Join Morgan Properties?

Ready to take the next step in your career? Join Morgan Properties and become part of a team that invests in your growth, values your contributions, and provides real opportunities to advance. Enjoy competitive benefits, professional development, and the support of one of the nation's largest multifamily companies while making a meaningful impact in the communities you serve.

As aService Manager, you will be expected to:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishingand preparing a 24 hour on-call schedule for your team, and you must personallyalways be availablein the event of snow and ice or other on-site emergencies;
• Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule,make-readyschedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning,and directingthemaintenance team.

Compensation & Incentives

• Base Pay: $85,000 - $100,000 / per year
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:

• Monday - Friday: 8:00am - 5:00pm
• Paid rotating on-call participationrequired
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

Whatwe’llexpect from you:

• Active and valid driver’s license andpersonal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

#AC2007

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.