Assistant Service Manager

Morgan Properties; Alexandria (VA); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Sign-on bonus: $750

Up to 50% rent discount

Morgan Essentials: $300 quarterly

Medical, Dental, Vision benefits

401(k) retirement plan with company  +

Job summary

Morgan Properties is seeking an Assistant Service Manager for a 339-unit community. The role emphasizes hands-on maintenance leadership, on-call scheduling, and ensuring property standards and safety compliance.

Responsibilities include mentoring staff, coordinating repairs, and overseeing inventory, with a competitive benefits package and opportunities for growth within a large multifamily organization.

Qualifications

• HVAC, electrical, plumbing and general maintenance knowledge.
• EPA/CFC certification preferred.
• 1-year certificate, 2-4 years related experience or equivalent education.

Responsibilities

• Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and prepare a 24 hour on-call schedule for the team and be available for on-site emergencies.
• Manage and organize inventory of maintenance materials.
• Establish on-call, preventive maintenance, make-ready and work order schedules for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Skills

Team leadership

Maintenance diagnosis

On-call readiness

Troubleshooting HVAC

Job description

Assistant Service Manager Opportunity with Growth Potential

$750 Sign-On Bonus + Up to 50% Off Rent

Step Into Leadership!

We are seeking an Assistant Service Manager with a \"Whatever It Takes\" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 339 unit community meet both company standards and applicable laws.

Why Join Morgan Properties?

Ready to take the next step in your career? Join Morgan Properties and become part of a team that invests in your growth, values your contributions, and provides real opportunities to advance. Enjoy competitive benefits, professional development, and the support of one of the nation's largest multifamily companies while making a meaningful impact in the communities you serve.

As The Assistant Service Manager, You Will Help To

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $29.00-$31.00/Hr.
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday: 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What We’ll Expect From You

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.

#AC4436

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country. Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.