Assistant Service Manager

Texas Roadhouse; Sanford (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Service Manager to enhance the dining experience at their restaurant. This role involves leading the Front of House operations, ensuring exceptional service, and fostering a positive team environment. You will be at the forefront of creating memorable experiences for guests while supporting staff development and compliance with safety standards. If you thrive in a fast-paced setting and have a knack for leadership, this opportunity is perfect for you. Join a company that values passion, integrity, and fun, and be part of a team that truly makes a difference!

Benefits

Medical Plans

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Retirement Plan

Tuition Reimbursement

Annual Holiday Bonus

Flexible Spending Accounts

Qualifications

• Experience in a supervisory role in a restaurant environment.
• Strong understanding of food safety and customer service principles.

Responsibilities

• Oversee daily operations in the Front of House.
• Manage staff training and compliance with policies.
• Drive sales through promotions and customer engagement.

Skills

Customer Service

Team Leadership

Food Safety Compliance

Training and Development

Sales Strategy Development

Education

High School Diploma

Associate's Degree in Hospitality Management

Job description

Join to apply for the Assistant Service Manager role at Texas Roadhouse

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service define us. We focus on loving what you do today and preparing you for tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is seeking a legendary Assistant Service Manager to assist the Service Manager in managing daily Front of House operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

Your Responsibilities Would Include

• Oversee service in the Front of House
• Enforce compliance with employment policies in collaboration with management
• Approve all Front of House side work
• Provide and oversee thorough training
• Work during peak times to set the pace in the Front of House
• Manage through hands-on supervision, including assisting with serving, hosting, cooking, etc.
• Ensure 100% table visitation to gather customer insights and assist in sales strategy development
• Lead by example to develop employees and assistants
• Help cross-train employees
• Oversee scheduling of designated departments as directed by the Service Manager
• Develop promotions and incentives to drive sales and conduct rallies
• Ensure compliance with Responsible Alcohol Service training
• Practice safe food handling procedures
• Maintain restaurant cleanliness and guest safety
• Assist with managing guest flow
• Assist with liquor inventory and ordering
• Support the Local Store Marketer in building sales
• Maintain the restaurant's culture and live our core values: passion, integrity, partnership, and fun with purpose

Requirements

We offer a comprehensive total rewards package after 30 days of employment, including:

• Medical plans, dental, and vision insurance
• Paid vacation, parental leave, donor leave, bereavement, and paid maternity leave
• Adoption assistance
• Disability and life insurance
• Identity theft protection
• Employee assistance programs
• Business travel insurance
• 401(k) retirement plan
• Flexible spending accounts
• Tuition reimbursement up to $5,250 per year
• Monthly profit-sharing and quarterly stock units
• Community support opportunities
• Annual holiday bonus

We are an equal opportunity employer committed to diversity and inclusion. We welcome all applicants regardless of race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, or national origin.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Restaurants