Assistant Service Manager

AAMCO Transmissions and Total Car Care; Norwalk (CT); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team as an Assistant Sales Manager at a leading vehicle repair center. This role is perfect for a high-energy individual who thrives in a fast-paced environment. You will assist in driving sales and enhancing customer satisfaction through excellent service and effective communication. With ongoing training and support, there are ample opportunities for career growth. If you are an honest, goal-oriented team player with a passion for customer service, this position offers a fantastic entry-level opportunity to make a significant impact.

Benefits

Ongoing training and support

Career growth opportunities

Daytime working hours

Qualifications

• 2-3 years of office experience required.
• Strong customer service and relationship skills are essential.

Responsibilities

• Answer phones and prepare estimates for customers.
• Order parts and manage inventory effectively.
• Deliver excellent customer service and update clients on repairs.

Skills

Customer Service Skills

Interpersonal Communication

Multi-tasking

Office Experience

Job description

Job Title: Assistant Sales Manager

An Assistant Sales Manager is a high-energy professional who assists the manager in driving sales and customer satisfaction. They play various roles in managing the day-to-day operations of our center, including answering phones using a company script, communicating with customers, building estimates, and working with vendors.

Position Responsibilities:

1. Answering phones
2. Preparing estimates
3. Ordering parts and managing inventory
4. Updating customers on vehicle repairs
5. Coordinating transportation services
6. Delivering excellent customer service

What We Offer:

• Hourly compensation
• Daytime working hours
• Ongoing training and support, with career growth opportunities

Job Requirements:

• 2-3 years of office experience
• Strong customer service and relationship skills
• Excellent interpersonal communication skills
• Ability to multi-task in a fast-paced environment
• Honest, goal-oriented, energetic team player
• Valid driver’s license

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Vehicle Repair and Maintenance