Assistant Service Manager

AOG Living; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in multi-family management is seeking an experienced Assistant Service Manager. This role involves overseeing property maintenance, handling repairs, and ensuring apartment readiness for new residents. The ideal candidate will possess a 'Whatever it Takes' attitude, demonstrating strong skills in plumbing, electrical work, and HVAC systems. With a focus on teamwork and excellent interpersonal skills, this position offers a dynamic work environment where your contributions will directly impact the community's quality of living. If you are passionate about maintenance and service excellence, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required with two years of multi-family experience.
• Ability to handle various maintenance tasks including plumbing, electrical, and HVAC.

Responsibilities

• Oversee property maintenance, repairs, and apartment make-ready.
• Respond to resident requests and perform preventative maintenance.

Skills

Plumbing Repairs

Tile Work

HVAC Equipment

Appliance Repair

Carpentry Repairs

Electrical Repair

Interpersonal Skills

Education

High School Diploma or Equivalent

Two Years of Multi-Family Experience

Tools

Common Maintenance-Related Tools

HVAC/Freon Recovery Certification

Job description

Job Details

Level: Experienced

Job Location: Forest Park - Nashville, TN

Salary Range: Undisclosed

Job Category: Service/Maintenance

Description

Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The ideal candidate must also be able to handle groundskeeping and pool duties as needed.

JOB SUMMARY
This position, along with the Lead Maintenance Technician, is responsible for overseeing the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle groundskeeping and pool duties as needed.

REPORTS TO: Community Manager and Service Manager

ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Respond to resident/management requests and work orders.
2. Identify and correct hazardous property conditions that could place the property in a liable position.
3. Perform preventative maintenance on equipment and units.
4. Prepare vacant apartment units for move-in.

Qualifications

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS
• High school diploma or equivalent.
• Two (2) years of multi-family experience or equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of this position.

KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make-ready.
• Ability to operate most common maintenance-related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch, and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and clients, and therefore must possess excellent interpersonal skills.
• Must be able to read and write in English to read diagrams, meters, instructions, and write reports, etc.
• Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers, and irrigation systems.
• Must have basic knowledge of OSHA Requirements and Local, City, and State Ordinances.
• Must supply own hand tools.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
• HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment.
• Training in household repairs, plumbing, and mold detection/resolution preferred.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Must have certifications/permits required by the city or state to perform job responsibilities (i.e. pool operations).