Assistant Service Center Manager — Path to Manager

Tharp Consulting; Southfield (MI); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Health benefits

401(k) plan with matching

Educational support

Uniforms

Discounts

Job summary

Tharp Consulting is seeking an Assistant Service Center Manager to support daily operations, supervise hourly staff, and ensure outstanding customer service. You will oversee oil changes and vehicle maintenance, educate guests, and help manage inventory and safety in the service center.

In this role you will open and close the center, develop team skills, and contribute to performance improvement in a fast-paced environment. A path to Service Center Manager and educational support are available.

Qualifications

• At least 1 year of supervisory experience in retail or service settings.
• Strong customer service mindset and ability to build loyalty.
• Experience working in fast-paced environments, making sound decisions under pressure.
• Proficiency in KPI data analysis for performance monitoring.
• Fluent in English.
• Physical ability to stand for extended periods, lift up to 50 pounds, and work in various environments.

Responsibilities

• Supervise and train team members to deliver high-quality service
• Build customer loyalty through exceptional service and product knowledge
• Assist with inventory management and store safety protocols
• Open and close the service center, ensuring safety standards are met
• Develop team skills and support performance improvement

Skills

Supervisory experience

Customer service

Decision under pressure

KPI data analysis

Fluent English

Lifting up to 50 lbs

Education

High School Diploma or equivalent

Job description

Tharp Consulting is seeking an Assistant Service Center Manager to support daily operations, supervise hourly staff, and ensure outstanding customer service. You will oversee oil changes and vehicle maintenance, educate guests, and help manage inventory and safety in the service center.

In this role you will open and close the center, develop team skills, and contribute to performance improvement in a fast-paced environment. A path to Service Center Manager and educational support are available.