Assistant Service Center Director

Socket.dev; Toccoa (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Retirement Plans

Job summary

The Salvation Army Service Center in TOCCOA, GA is seeking a motivated supervisor to manage day-to-day operations of the center and thrift store. You will oversee staff and volunteers, handle donations, pricing, and store merchandising while ensuring service quality for clients.

Responsibilities include conducting client screenings, maintaining confidential case histories, and coordinating with leadership on operational improvements.

Qualifications

• High School Diploma or GED and two years’ experience performing progressively responsible social service work with supervisory and bookkeeping responsibilities.
• Equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Assist the Service Center Director in planning, directing and participating in day‑to‑day operations of the Service Center and Thrift Store.
• Supervise and train staff and volunteers; conduct performance evaluations and ensure compliance with policies.
• Coordinate donations, pricing, and merchandising to maximize store sales and community service impact.
• Ensure security and accountability of funds, maintain records, and prepare daily deposits when needed.
• Interviews clients to determine needs and provide referrals; maintain confidentiality of case history files.

Skills

Supervisory experience

Bookkeeping

Team leadership

Social services

Education

High School Diploma or GED

Tools

Cash handling

Job description

Job Details

Job Location: GA-TOC Toccoa Service Center - TOCCOA, GA, Salary Range: Undisclosed, Job Category: Service Unit/Center

Key Responsibilities

Assists the Service Center Director in the planning, directing and participating in the day-to-day operation, management, and maintenance of a Salvation Army Service Center including a Thrift Store, assists with the management of a team of staff and volunteers, participates in screening and providing services to clients, in the absence of the director represents The Salvation Army in the community, assists in the monitoring of the receipt and processing of Thrift Store donations, ensures merchandise is properly priced and rotated in order to maximize store sales. Assists in the planning, directing, coordinating, and supervising in the day-to-day operation of a Salvation Army Service Center and Thrift Store, ensures compliance with established policies and procedures, develops, and implements improvements in operations in order to maximize service to the community. Assists the Service Center Director in supervising, scheduling, and evaluating the work performed by Service Center and Thrift store staff and volunteers, trains staff and volunteers in the proper procedures for performing work, inspects work in progress and upon completion to ensure compliance with policies and procedures, conducts performance evaluations of staff. Coordinates the cleanliness of the Service Center and Thrift Store equipment and facilities, ensures all equipment is properly maintained, notifies the director if maintenance and repair work need to be given to contractors when needed. Receives and receipts all donations, sorts and stocks merchandise, coordinates and monitors the rotation system of merchandise and directs the pricing of merchandise in order to maximize store sales. In the absence of the director preparing and making daily sales deposits for the Thrift Store, ensures the security and accountability of all store funds. Interviews clients in order to determine needs and provide appropriate assistance and referrals. Maintains up-to-date social service case history files on all clients; maintains the confidentiality of the same. Discuss with the Director any proposed changes affecting the operations. In the event of a disaster, immediately notify the Divisional Disaster Coordinator at DHQ. Ensures the Service Center office and store is maintained in a neat and orderly manner. Picks-up and deliver mail to the post office daily as needed.

Employee Benefits

Health, Dental, Vision Insurance Paid Time Off Life Insurance Retirement Plans and more!

What We Are Looking For in You

High School Diploma or G.E.D. And two (2) years’ experience performing progressively responsible social service work with supervisory and bookkeeping responsibilities, or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications

Valid State Driver’s License

Equal Opportunity Employer

Veterans | Disabled