Assistant Service Center Director

Salvation Army; Toccoa (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

Life Insurance

Retirement plans

Job summary

The Salvation Army is seeking a Service Center Supervisor to assist the Director with daily operations of the Service Center and Thrift Store in Georgia. You will lead staff and volunteers, manage donations, and help ensure efficient service delivery to clients.

Responsibilities include staff supervision, pricing merchandise, handling deposits in the director’s absence, and maintaining records with confidentiality.

Qualifications

• Two years’ experience in social service work with supervisory duties.
• Ability to manage donations, pricing, and thrift store operations.
• Valid State Driver’s License.

Responsibilities

• Assist the Service Center Director in planning, directing, coordinating, and supervising day-to-day operation of the Salvation Army Service Center and Thrift Store.
• Supervise staff and volunteers; conduct evaluations and training; ensure policies are followed.
• Receive, process, and rotate donations; price merchandise to maximize sales; supervise deposits when director is absent.
• Maintain client conferrals and case history files, ensuring confidentiality and referrals as needed.
• Coordinate facility cleanliness, equipment maintenance, and contractor repairs as needed.

Skills

Supervisory experience

Bookkeeping

Customer service

Multitasking

Education

High School Diploma or GED

Job description

This position is responsible for:Assists the Service Center Director in the planning, directing and participating in the day-to-day operation, management, and maintenance of a Salvation Army Service Center including a Thrift Store, assists with the management of a team of staff and volunteers, participates in screening and providing services to clients, in the absence of the director represents The Salvation Army in the community, assists in the monitoring of the receipt and processing of Thrift Store donations, ensures merchandise is properlypriced and rotated in order to maximize store sales.Key Responsibilities:Assists in the planning, directing, coordinating, and supervising in the day-to-day operation of a Salvation Army Service Center and Thrift Store, ensures compliance with established policies and procedures, develops, and implements improvements in operations in order to maximize service to the community.Assists the Service Center Director in supervising, scheduling, and evaluating the work performed by Service Center and Thrift store staff and volunteers, trains staff and volunteers in the proper procedures for performing work, inspects work in progress and upon completion to ensure compliance with policies and procedures, conducts performance evaluations of staff.Coordinates the cleanliness of the Service Center and Thrift Store equipment and facilities, ensures all equipment is properly maintained, notifies the director if maintenance and repair work need to be given to contractors when needed.Receives and receipts all donations, sorts and stocks merchandise, coordinates and monitors the rotation system of merchandise and directs the pricing of merchandise in order to maximize store sales.In the absence of the director preparing and making daily sales deposits for the Thrift Store, ensures the security and accountability of all store funds.Interviews clients in order to determine needs and provide appropriate assistance and referrals.Maintains up-to-date social service case history files on all clients; maintains the confidentiality of the same.Discuss with the Director any proposed changes affecting the operations.In the event of a disaster, immediately notify the Divisional Disaster Coordinator at DHQ.Ensures the Service Center office and store is maintained in a neat and orderly manner.Picks-up and deliver mail to the post office daily as needed.Physical Requirements and Working Conditions:Ability to meet attendance requirements. Ability to read, write, and communicates in the English language. Ability to perform mathematical computations. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.Employee Benefits:Health, Dental, Vision InsurancePaid Time OffLife InsuranceRetirement Plans and more!High School Diploma or G.E.D.And two (2) years’ experience performing progressively responsible social service work with supervisory and bookkeeping responsibilities,orAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Certifications:Valid State Driver’s LicenseEqual Opportunity Employer: Veterans | Disabled