Assistant Service Advisor: Grow into Service Advisor

Tom Wood Automotive; Whitestown (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO & Vacation

Paid Holidays

Medical, Dental & Vision Insurance

401(k) with Company Match

Life & Disability Insurance

Professional Training & Career Develop

Tuition Reimbursement

Service Awards

Career Advancement Opportunities

Job summary

Tom Wood Honda is seeking a customer-focused Assistant Service Advisor to support our service team in delivering a best-in-class automotive service experience. This role works closely with Service Advisors, Technicians, and customers to ensure efficient service operations, accurate documentation, and exceptional communication throughout the repair process.

This is an excellent opportunity for someone looking to grow into a Service Advisor role while gaining hands-on experience in a fast-paced

Qualifications

• Experience as an Automotive Service Advisor is required.
• Strong communication and interpersonal skills are essential.
• Familiarity with dealership management systems (Xtime, Dealertrack) is preferred.

Responsibilities

• Deliver a warm, professional greeting to every client.
• Listen to concerns and explain service recommendations clearly.
• Maintain communication on repair status and timelines.
• Prepare repair orders and estimates with technicians and parts staff.

Skills

Automotive Service Advisor experience

Customer service excellence

Communication skills

Multitasking in fast-paced environment

Dealership management systems (Xtime)

Dealership management systems (DealerH

Tools

Xtime

Dealertrack

Job description

Tom Wood Honda is seeking a customer-focused Assistant Service Advisor to support our service team in delivering a best-in-class automotive service experience. This role works closely with Service Advisors, Technicians, and customers to ensure efficient service operations, accurate documentation, and exceptional communication throughout the repair process.

This is an excellent opportunity for someone looking to grow into a Service Advisor role while gaining hands-on experience in a fast-paced