Assistant Retail Store Manager-Lead Team & Delight Shoppers

America’s Antique Mall; Highland (IN); On-site; USD 25,000 - 28,000; Full time

Job summary

America's Antique Mall in Highland, IN is hiring an Assistant Retail Store Manager to lead daily store operations and drive sales. This hands-on role includes supervision, training, and serving as Manager on Duty as needed.

You will support shoppers and vendors, maintain store standards, and help meet booth rentals and sales goals. Strong communication and organizational skills are essential, with experience in retail leadership preferred.

Qualifications

• High school diploma, GED, or equivalent required.
• Three years of retail, customer-service, hospitality, or related experience required.
• One year of supervisory, team-lead, key-holder, or management experience preferred.
• Strong communication, organization, and customer-service skills.
• Dependable, professional, and able to take initiative.
• Comfortable directing employees and resolving concerns.
• Basic computer and point-of-sale skills.
• Ability to work days, evenings, weekends, and certain holidays.
• Ability to remain active for extended periods and lift up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Provide professional service to shoppers and vendors.
• Support daily operations and serve as Manager on Duty.
• Assist with supervising, coaching, and training employees.
• Open and close the store according to established procedures.
• Maintain a clean, organized, safe, and welcoming store.
• Build positive relationships with vendors.
• Assist prospective vendors with booth and showcase rentals.
• Help resolve shopper and vendor concerns.
• Support booth occupancy, shopper engagement, and sales goals.
• Assist with register operations, cash handling, and daily paperwork.
• Lead by example and promote a positive team environment.

Skills

Customer service

Leadership

Team supervision

Communication

Organization

Training

Education

High school diploma

Tools

POS system

Job description

America's Antique Mall in Highland, IN is hiring an Assistant Retail Store Manager to lead daily store operations and drive sales. This hands-on role includes supervision, training, and serving as Manager on Duty as needed.

You will support shoppers and vendors, maintain store standards, and help meet booth rentals and sales goals. Strong communication and organizational skills are essential, with experience in retail leadership preferred.