Assistant Retail Manager

Greenbrier International; Northern (KY); On-site; USD 52,000 - 72,000; Full time

Job summary

The Greenbrier Hotel in White Sulphur Springs, WV is seeking a Retail Shop Manager with at least 5 years of retail leadership to drive sales and mentor a team.

This role focuses on inventory control, scheduling, market travel, and delivering exceptional customer service while upholding service standards.

Qualifications

• Minimum 5 years retail experience including scheduling and inventory control.
• Experience managing 10 people.
• Prior market and merchandise buying experience preferred.
• High School Diploma or GED required.
• Demonstrated written and verbal communication skills.

Responsibilities

• Embody and model Greenbrier service standards.
• Achieve personal sales goals each month.
• Assist with development of shop team to meet sales goals.
• Maintain client book and shop inventory with cycle counts.
• Ensure cleanliness and safety of the shop.
• Order supplies from Purchasing.
• Assist Manager with bi-weekly scheduling.
• Assist Manager with Purchase Orders and travel to market.

Skills

Retail sales

Motivation

Coaching

Customer service

Written & verbal

Education

High School Diploma or GED

Tools

Basic computer skills

Product knowledge

Job description

Regular | The Greenbrier Hotel | United States

Posted On 07/14/2026

Job Information

Department Name

Retail

Hospitality

DOE

City

White Sulphur Springs

State/Province

West Virginia

24986

Job Description

Essential Job Functions

Department: Retail

Primary Responsibilities:

• Embody and model the Greenbrier Service standards
• Achieve personal sales goals each month
• Assist with the development of fellow shop team members so that they achieve their sales goals
• Maintain a client book for the shop
• Maintain the shop inventory doing periodic cycle counts
• Ensure that all team members are contributing to the cleanliness and safety of the shop
• Order supplies as needed from Purchasing

Secondary Responsibilities:

• Assist Manager with the bi-weekly schedule
• Assist Manager with the preparation of Purchase Orders
• Travel to market

Past Work Experience Requirements:

• Minimum 5 years retail experience to including scheduling and inventory control
• Prior market and merchandise buying experience preferred
• Experience managing 10 people

Educational Requirements:

• High School Diploma or G.E.D.

Communication Skills Requirements:

• Demonstrated retail sales ability
• Ability to motivate and energize sales associates
• Ability to coach others in selling skills and outstanding customer service
• Ability to interact with internal and external customers
• Good written and verbal skills

Technical Requirements:

• Basic computer skills
• Expert knowledge of shop’s product lines
• Ability to identify, develop and deliver level of style demanded by clientele

Physical Requirements:

• Lifting of 10 – 20 pounds regularly
• Bending and stooping
• Standing for long periods of time daily

Work Conditions:

• Pressure and deadlines

Required Supervision:

• Ability to work independently
• Ability to provide direction and training to staff