Assistant Retail Manager

Ari Soho; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Sales-based commission

Job summary

ARI Soho in New York's SoHo district is seeking an Assistant Manager to drive sales while delivering an elevated, highly personalized client experience. You will lead by example, demonstrate exceptional selling ability, and nurture lasting client relationships within a luxury brand environment.

You will manage daily operations, support and motivate the team, uphold brand standards, and ensure security and policy compliance.

Qualifications

• 3+ years of luxury retail experience, including leadership
• Proven success in driving sales and building client relationships
• Professional presence and strong communication skills
• Highly organized with attention to detail
• Flexible availability including evenings, weekends, and holidays

Responsibilities

• Achieve and exceed individual and store sales objectives;
• Deliver a refined, personalized client experience grounded in product knowledge and brand heritage;
• Build and maintain a strategic client portfolio through thoughtful outreach and follow-up;
• Utilize CRM tools to support long-term relationship development;
• Support and motivate the sales team to maintain a polished, performance-driven environment;
• Uphold visual, operational, and brand standards at all times;
• Ensure adherence to company policies and security protocols.

Skills

Luxury retail leadership

Client relationship building

Communication skills

Organizational skills

Team development

Tools

CRM tools

Job description

ARI Soho is a New York City-based brand offering Italian-made luxury clothing and accessories. Founded in 2001, ARI is what founder and designer Moshe Ben-Ari likes to call a \"lifestyle brand\". Our stores in SoHo, Miami, and Beverly Hills are not traditional retail spaces; they are immersive environments where clients gather, connect, and experience the brand. Music, conversation, craftsmanship, and community define the ARI atmosphere.

ARI believes in the power of timeless, classic pieces that fit right. Craftsmanship and the finest materials are at the heart of ARI's identity, and every piece carries forward the legacy of Italian artisanal tradition.

About the candidate:

The Assistant Manager will drive business performance while delivering an elevated and highly personalized client experience. This individual leads by example, demonstrating exceptional selling ability, cultivating long-term client relationships, and supporting team development.

Responsibilities:

• Achieve and exceed individual and store sales objectives;
• Deliver a refined, personalized client experience grounded in product knowledge and brand heritage;
• Build and maintain a strategic client portfolio through thoughtful outreach and follow-up;
• Utilize CRM tools to support long-term relationship development;
• Support and motivate the sales team to maintain a polished, performance-driven environment;
• Uphold visual, operational, and brand standards at all times;
• Ensure adherence to company policies and security protocols.

Key Requirements:

• 3+ years of luxury retail experience, including leadership responsibility;
• Proven success in driving sales and building lasting client relationships;
• Professional presence and strong communication skills;
• Highly organized with attention to detail;
• Collaborative and adaptable in a dynamic environment;
• Flexible availability, including evenings, weekends, and holidays.

Compensation:

• Competitive Salary with performance-based incentives, additional sales-based commission

References Required

Job Type: Full-time

Weekend availability

SoHo, New York 10012: Reliably commute or planning to relocate before starting work