Luxury Retail Assistant Manager: Lead Sales & Client Care

Ari Soho; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Sales-based commission

Job summary

ARI Soho in New York's SoHo district is seeking an Assistant Manager to drive sales while delivering an elevated, highly personalized client experience. You will lead by example, demonstrate exceptional selling ability, and nurture lasting client relationships within a luxury brand environment.

You will manage daily operations, support and motivate the team, uphold brand standards, and ensure security and policy compliance.

Qualifications

• 3+ years of luxury retail experience, including leadership
• Proven success in driving sales and building client relationships
• Professional presence and strong communication skills
• Highly organized with attention to detail
• Flexible availability including evenings, weekends, and holidays

Responsibilities

• Achieve and exceed individual and store sales objectives;
• Deliver a refined, personalized client experience grounded in product knowledge and brand heritage;
• Build and maintain a strategic client portfolio through thoughtful outreach and follow-up;
• Utilize CRM tools to support long-term relationship development;
• Support and motivate the sales team to maintain a polished, performance-driven environment;
• Uphold visual, operational, and brand standards at all times;
• Ensure adherence to company policies and security protocols.

Skills

Luxury retail leadership

Client relationship building

Communication skills

Organizational skills

Team development

Tools

CRM tools

Job description

ARI Soho in New York's SoHo district is seeking an Assistant Manager to drive sales while delivering an elevated, highly personalized client experience. You will lead by example, demonstrate exceptional selling ability, and nurture lasting client relationships within a luxury brand environment.

You will manage daily operations, support and motivate the team, uphold brand standards, and ensure security and policy compliance.