Assistant Restaurant Manager — Lead Team & Guest Experience

Dunkin'; Burlington (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Dunkin' is seeking an Assistant Restaurant Manager in New Jersey to help lead the Dunkin' team and support the Restaurant Manager. You will develop Crew and Shift Leaders, execute guest-first service, and help drive profitable top-line sales.

You will recruit and onboard staff, enforce brand standards, and maintain safety and sanitation compliance. This role requires strong communication, math/financial skills, and basic computer literacy.

Qualifications

• Fluent English required.
• Restaurant/retail supervisory experience.
• Basic computer skills (POS, MS Office).
• At least 18 years of age where applicable.
• Basic writing skills for documentation.
• High School diploma or equivalent.
• Proficient in math and financial management.

Responsibilities

• Recruit, hire, onboard and develop team members.
• Communicate job expectations to employees.
• Hold team members accountable for behavior & performance.
• Support development of team members.
• Create and maintain guest-first culture in the restaurant.
• Ensure shifts are staffed to meet guest service goals.
• Maintain safe, compliant food safety and sanitation standards.
• Ensure brand standards, recipes and systems are followed.
• Help implement action plans and drive improvements.
• Review guest feedback and drive system improvements.

Skills

Fluent in English

Supervisory experience

Basic computer skills

Basic writing skills

Proficient in math & financial mgmt

Education

High School diploma or equivalent

Job description

Dunkin' is seeking an Assistant Restaurant Manager in New Jersey to help lead the Dunkin' team and support the Restaurant Manager. You will develop Crew and Shift Leaders, execute guest-first service, and help drive profitable top-line sales.

You will recruit and onboard staff, enforce brand standards, and maintain safety and sanitation compliance. This role requires strong communication, math/financial skills, and basic computer literacy.