Assistant Restaurant Manager: Lead a Guest-First Team

Dunkin' Donuts; Abington (MA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Dunkin' is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences. This role focuses on developing Crew and Shift Leaders, while driving top-line profitability and brand standards.

Responsibilities include staffing, coaching, and ensuring safety and cleanliness. The ideal candidate has supervisory experience in food service, strong math skills, and a commitment to guest satisfaction.

Qualifications

• Fluent in English and able to communicate clearly with guests and team members.
• Experience supervising others in a restaurant, retail, or similar environment.
• Proficient with basic computer tasks and point-of-sale systems.
• Has basic writing skills for notes, reports, and communications.
• Completed high school or equivalent education is required.
• Strong math and financial management understanding for costs and profitability.

Responsibilities

• Assist to recruit, hire, onboard and develop employees.
• Communicate job expectations to employees and provide feedback.
• Hold team members accountable for behavior and performance, addressing concerns promptly.
• Support the development of team members and rising leaders.

Skills

Fluent English

Supervisory experience

Basic computer skills

Basic writing skills

High School diploma

Math and financial management

Education

High School diploma, or equivalent

Job description

Dunkin' is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences. This role focuses on developing Crew and Shift Leaders, while driving top-line profitability and brand standards.

Responsibilities include staffing, coaching, and ensuring safety and cleanliness. The ideal candidate has supervisory experience in food service, strong math skills, and a commitment to guest satisfaction.