Assistant Restaurant Manager — Grow, Lead & Delight Guests

Dunkin'; Lakeland (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Dunkin' in Lakeland, FL is seeking an Assistant Restaurant Manager to help lead our Dunkin' team. You will support the Restaurant Manager in developing a dedicated crew and delivering friendly guest experiences while driving profitable top-line sales.

Responsibilities include recruiting and developing staff, maintaining brand standards, ensuring safety and sanitation, and coaching team members to achieve service goals.

Qualifications

• Fluent in English with strong communication skills.
• Experience in restaurant, retail, or supervisory roles.
• Minimum age 18 years old.
• Basic writing skills and math/financial awareness.
• High school diploma or equivalent is required.

Responsibilities

• Recruit, hire, onboard and develop employees.
• Communicate job expectations and address performance issues.
• Maintain a guest-first culture and ensure shifts are properly staffed.
• Enforce safety, sanitation, and compliance with laws.
• Drive profitability through cost control and promotions.
• Lead team training and drive guest satisfaction improvements.

Skills

Fluent in English

Restaurant supervisory experience

Basic computer skills

Age 18+

Basic writing skills

High School diploma

Math and financial management

Education

High School diploma or equivalent

Job description

Dunkin' in Lakeland, FL is seeking an Assistant Restaurant Manager to help lead our Dunkin' team. You will support the Restaurant Manager in developing a dedicated crew and delivering friendly guest experiences while driving profitable top-line sales.

Responsibilities include recruiting and developing staff, maintaining brand standards, ensuring safety and sanitation, and coaching team members to achieve service goals.