Assistant Restaurant Manager at Shake Shack

SSP Deutschland GmbH; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Bonus potential

Health, dental, vision, life insurance

Paid time off

401K with company match

Employee Assistance Program

Job summary

Shake Shack is hiring an Assistant Restaurant Manager at the Pittsburgh International Airport (PIT). This role oversees restaurant operations, guest service, and team leadership to ensure brand standards are met.

Salary ranges from $60,000 to $65,000 per year, with potential quarterly bonuses and a comprehensive benefits package. You will recruit and train staff, manage inventory, scheduling and payroll, and monitor sales performance.

Qualifications

• High School Diploma or equivalent; associate degree preferred.
• 2+ years in restaurant management/supervisory role.
• Proficient with MS Office and POS systems; strong organization.
• Ability to interact with executives, union representatives, and diverse staff.

Responsibilities

• Oversee all restaurant and customer service activities.
• Recruit, train and lead the team of Food Travel Experts; set daily goals and ensure brand standards.
• Ensure adherence to all company policies and procedures.
• Maintain inventory, displays, and signing standards; monitor inventory levels.
• Manage receiving, inventory, purchasing, scheduling and payroll.
• Assist in monitoring sales performance through sales reports.
• Address routine issues and escalate complex problems.

Skills

Management experience

Restaurant operations

POS systems

MS Office

Interpersonal skills

Education

High School Diploma or equivalent

Associate degree preferred

Tools

MS Office Suite

POS systems

Job description

Assistant Restaurant Manager at Shake Shack

Join Our Team!

Compensation:

• $60,000 - $65,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• Operating Hours: 4:00am - 9:00pm

We have an exciting opportunity for anAssistant Restaurant Manager at Shake Shack within the Pittsburgh International Airport (PIT).

We have many new units, such as Sake Shack, Bad Egg, Mi Casa, and Stack and Press! This is an amazing opportunity to get in at the ground floor and have opportunities forquick growth!

What You’ll Do:

• Manage All Restaurant and Customer Service Activities:Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Lead and Develop Team:Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes:Maintains adherence to all company policies and procedure.
• Merchandising and Displays:Maintain all brand standards, display presentations and signing standards and monitor inventory levels.
• Office Management:Handle tasks such as management of receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting:Assist in monitoring sales performance through the analysis of sales reports.
• Problem Solving:Address routine issues and escape complex problems to higher management as necessary.

What We’re Looking For:

• Educational Background:High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience:2+ years in the restaurant industry in a management/supervisory capacity.
• Technical Skills:Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills:Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Ready to Apply?

• Dynamic Environment:Work in the fast-paced and exciting setting of a major airport.
• Growth Opportunities:Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation: $60,000 - $65,000 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.