Assistant Restaurant Manager at Shake Shack

SSP Deutschland GmbH; Pittsburgh (Allegheny County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Plans

Paid Time Off

401K with company match

Employee Assistance Program

Job summary

SSP Deutschland GmbH is seeking an Assistant Restaurant Manager at Shake Shack within the Pittsburgh International Airport. This exciting opportunity involves managing restaurant and customer service activities, leading and developing a team, and adhering to brand standards.

The ideal candidate will have 2+ years in a supervisory role in the restaurant industry, strong interpersonal skills, and proficiency in MS Office. This position offers competitive compensation of $60,000 - $65,000 annually, plus bonuses and benefits in a dynamic, fast-paced environment.

Qualifications

• 2+ years in the restaurant industry in a management/supervisory capacity.
• Proficient in MS Office applications.
• Ability to interact at all levels and resolve uncomfortable situations.

Responsibilities

• Manage and evaluate Team Member performance.
• Recruit, train, and lead food travel experts.
• Maintain adherence to company policies and merchandising standards.
• Assist in monitoring sales performance through analysis of reports.

Skills

Computer literacy (MS Office, POS systems)

Interpersonal skills

Education

High School Diploma or equivalent

Associate's degree or equivalent coursework preferred

Job description

Assistant Restaurant Manager at Shake Shack

Join Our Team!

Compensation:

• $60,000 - $65,000 / year
• Opportunity for quarterly bonus and year-end super bonus

We have an exciting opportunity for anAssistant Restaurant Manager at Shake Shack within the Pittsburgh International Airport (PIT).

We have many new units, such as Sake Shack, Bad Egg, Mi Casa, and Stack and Press! This is an amazing opportunity to get in at the ground floor and have opportunities for quick growth!

What You’ll Do:

• Manage All Restaurant and Customer Service Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Lead and Develop Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes: Maintains adherence to all company policies and procedure.
• Merchandising and Displays: Maintain all brand standards, display presentations and signing standards and monitor inventory levels.
• Office Management: Handle tasks such as management of receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports.
• Problem Solving: Address routine issues and escalates complex problems to higher management as necessary.

What We’re Looking For:

• Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience: 2+ years in the restaurant industry in a management/supervisory capacity.
• Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Ready to Apply?

• Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
• Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation: $60,000 - $65,000 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.