Assistant Restaurant Manager

Rackson Restaurants; Rocky River (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. This role involves leading a motivated team, maintaining high standards of service and safety, and contributing to the restaurant's profitability. With a focus on personal and professional growth, this position offers a supportive environment where you can develop your leadership skills and make a tangible impact. If you're passionate about the food industry and ready to take the next step in your career, this opportunity is perfect for you.

Benefits

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Career development and leadership training

Scholarship opportunities

Qualifications

• Restaurant management experience preferred.
• Fluency in English; Spanish helpful.

Responsibilities

• Ensure smooth operations and exceptional guest service.
• Support staff management and maintain safety standards.
• Assist in decision-making and training.

Skills

Leadership

Communication

Problem-solving

Food safety procedures

Education

High school diploma or equivalent

Job description

Assistant Restaurant Manager

Join to apply for the Assistant Restaurant Manager role at Rackson Restaurants.

Position details include:

• Salary: $15 - $18 per hour
• Location: Rocky River, OH

Role Overview

The Assistant Restaurant Manager (ARM) reports to the Restaurant General Manager and oversees all restaurant activities during their shift. Responsibilities include ensuring smooth operations, providing exceptional guest service, supporting staff management, and maintaining safety and quality standards. The ARM assists in decision-making, training, and improving restaurant efficiency and profitability. They also help execute some GM duties as needed.

Essential Functions

• Demonstrate self-awareness, motivate self and others, seek feedback
• Understand the impact of responsibilities on guests, team, and operations
• Ensure adherence to brand standards for service, food quality, and safety
• Create a supportive environment, resolve concerns promptly
• Manage sales and labor effectively, maintain cleanliness and standards
• Plan and execute shift operations following company guidelines
• Lead with empathy, fairness, and develop talent
• Apply financial understanding to improve decisions and ensure cash handling compliance
• Coordinate staffing, inventory management, and administrative duties
• Identify trends and implement improvement actions for sales growth
• Motivate and train team members, ensure safety and quality standards
• Support business operations hands-on as needed

Minimum Requirements

• Must be at least 18 years old
• High school diploma or equivalent, restaurant management experience preferred
• Fluent in English; Spanish helpful
• Previous fast food management experience required
• Knowledge of food & beverage metrics, management systems, and food safety procedures
• Strong leadership, communication, and problem-solving skills
• Ability to handle confidential information discreetly
• Willingness to learn all restaurant operations and work multiple stations
• Physical ability to lift up to 50 pounds, stand for long periods, and perform related tasks
• Reliable transportation and flexibility to work various shifts, including weekends and holidays

Benefits

• Competitive salary and bonus program
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off
• Career development and leadership training
• Scholarship opportunities
• People-first culture and values-based leadership