Assistant Restaurant Manager

Rackson Restaurants; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant Restaurant Manager, where you will lead a dynamic team in delivering exceptional service and operational excellence. This role is crucial for ensuring smooth restaurant operations, supporting staff development, and maintaining the highest standards of food safety and quality. With a competitive salary and a commitment to your career growth, this position offers a unique opportunity to thrive in a people-first culture. If you are passionate about the restaurant industry and eager to make a positive impact, this is the perfect opportunity for you.

Benefits

401(k) with company match

Medical, dental, vision insurance

Paid time off

Ongoing career and leadership development

Scholarship opportunities

People-first culture

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Previous fast food management experience is required.

Responsibilities

• Oversee restaurant operations during shifts and ensure guest satisfaction.
• Train and motivate team members while maintaining safety standards.

Skills

Leadership Skills

Communication Skills

Food Safety Knowledge

Customer Service

Problem Solving

Time Management

Education

High School Diploma

Restaurant Management Experience

Job description

Join to apply for the Assistant Restaurant Manager role at Rackson Restaurants

3 weeks ago Be among the first 25 applicants

Join to apply for the Assistant Restaurant Manager role at Rackson Restaurants

• Burger King Careers
• BK 5734
• Assistant Restaurant Manager

Assistant Restaurant Manager

$15 - 18 per hour

ShareApp

Assistant General Manager

Reports to: Restaurant General Manager

The Assistant General Manager (AGM) oversees all restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential functions include, but are not limited to:

• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations
• Ensures adherence to brand standards for service, food quality, and safety
• Creates a supportive environment for team members and resolves concerns promptly
• Treats employees with respect, recognizes their efforts, and manages sales and labor tracking effectively
• Maintains cleanliness, maintenance, and service standards to uphold brand image
• Plans and executes shift operations efficiently, following company guidelines for cost control
• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles
• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed
• Ensures compliance with labor laws
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth
• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members
• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties
• Other duties as assigned

What Will Make You Successful

• Must be at least 18 years of age
• High school diploma or equivalent, or restaurant management experience
• Communication in English is required; Spanish comprehension helpful. Fundamental skills include reading, writing, math, and computer/POS skills
• Previous fast food management experience required
• Knowledge of Food & Beverage performance metrics, product specifications, and management systems
• Technically proficient in all aspects of food preparation, production, and delivery, with detailed knowledge of food safety procedures
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
• Ability to handle confidential information with discretion and seek support when needed
• Willingness to learn all areas of restaurant operations & work multiple stations
• Ability to display a positive attitude and a genuine desire to serve and make others happy
• Respectful and caring treatment of others
• Strong communication skills in Spanish and/or English
• Self-motivated and action-oriented
• Attitude that embraces learning
• Willing to admit mistakes, take accountability, and resolve issues
• Dependable with prompt and regular attendance
• Reliable transportation to work and company events
• Availability to work various days/times including weekends, evenings, and holidays
• Physical ability to lift, move, and carry up to 50 pounds, stand for long periods, and perform related physical tasks
• Reasonable accommodations may be made for individuals with disabilities

What You Can Expect from Us

• Competitive salary and bonus program
• 401(k) with company match
• Medical, dental, vision insurance
• Paid time off
• Ongoing career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership

About the Company

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!